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MASTER ENTREPRENEUR CATEGORY

NGO THU HA
CHIEF EXECUTIVE OFFICER


SAIGON-HANOI COMMERCIAL JOINT STOCK BANK
www.tuyendung.shb.com.vn


Information about the Entrepreneur
The Chief Executive Officer of Saigon-Hanoi Commercial Joint Stock Bank, Ms. Ngo Thu Ha, is a seasoned financial executive with a comprehensive background in banking, finance, and corporate restructuring. She is recognized for her transformative leadership, strong team-building capabilities, operational efficiency, commitment to empowering the next generation of female leaders, and for leading organizations to profitability.

Ms. Ngo is also a member of the Board of Directors of Saigon-Hanoi Commercial Joint Stock Bank (SHB), which is considered to be among the top 5 banks in Vietnam. Although she has only held this position for 2 years, she’s been with SHB for over 16 years in different high-level managerial positions. Her experience reflects a career rich in leadership, financial and strategic planning, and operational excellence.

She has excelled in various capacities within SHB and its subsidiary companies, gaining recognition from top industry and government bodies. She is also committed to professional development and holds an MBA, and a doctorate, and is a member of CPA Australia.

Other Interesting Facts about the Entrepreneur
Ms. Ngo Thu Ha is a dynamic leader known for her vision and innovative approach to business transformation. Her success formula hinges on resilience, adaptability, and a people-first mindset. She believes in fostering a strong team culture where collaboration and respect are paramount. A vocal advocate for gender equality, she is committed to empowering the next generation of female leaders in the banking sector.

Outside of her professional life, she is passionate about philanthropy and actively supports education and health initiatives in the community. Her personal values revolve around integrity, transparency, and a commitment to positive change.

Company Achievements & Role as Entrepreneur
Ms. Ngo Thu Ha's leadership has been a driving force behind SHB's significant growth and success, steering the bank to become and maintain its ranking among the top 5 private commercial banks in Vietnam.

Her contribution has shaped SHB's achievements through:

Strategic Vision: Her foresight and strategic planning have been instrumental in directing SHB's focus toward high-potential sectors that are critical to economic growth, such as rural agriculture, export, processing, and manufacturing industries. This vision has led to a total loan portfolio of VND 455 trillion, with a 17.1% YOY increase.

Operational Efficiency: A key component of her success formula is operational efficiency. Under her leadership, SHB has implemented effective cost-control measures, resulting in a low Cost-to-Income Ratio of just 23%. This focus on efficiency has allowed the bank to achieve high profitability while managing expenses effectively.

Customer-Centric Approach: Ms. Ngo Thu Ha has championed a customer-first mentality, ensuring that SHB's services and products meet the evolving needs of its clients. This approach has driven an increase in net interest income to VND 20,523 billion, a 20% YOY growth.

Leadership and Team Building: Ms. Ngo Thu Ha is known for her ability to build strong teams and cultivate a collaborative work environment. This leadership style has been pivotal in fostering a culture of innovation and excellence within SHB, contributing to the bank's strong financial performance and stability. It has been a great success leading a large team of 6,250 staff across SHB Vietnam, Lao, and Cambodia to become an effective organization.

Corporate Governance and Compliance: Ms. Ngo Thu Ha's commitment to good governance and compliance has positioned SHB as a trusted institution within Vietnam's banking industry, meeting Basel II and heading for Basel III standards. This focus has not only strengthened SHB's reputation but also ensured sustainable growth through sound business practices.

In summary, Ms. Ngo Thu Ha's contributions to SHB's success stem from her strategic vision, focus on efficiency, customer-centric approach, strong leadership, and commitment to good governance. These qualities have transformed SHB into a leading and highly profitable private commercial bank in Vietnam.

Vision, Mission, & Future Plans
Ms. Ngo Thu Ha's vision for SHB is to transform the bank into a leader in efficiency, digital innovation, retail banking, and green finance. Her mission centers on embracing technology and ESG principles, ensuring that SHB not only meets customer needs but also plays a role in promoting a sustainable economy.

The Transformation Strategy for 2024-2028 lays out an ambitious path to achieve these goals. The strategy involves radical improvements across customer segments, sales channels, sales models, service delivery, technology, and risk management. The plan is divided into three distinct phases: Building and Developing Capability (2024-2025), Accelerating Growth (2026-2027), and Achieving Great Efficiency and Business Breakthrough (2028).

In alignment with the government's National Green Growth Strategy by 2050, Ms. Ngo Thu Ha aims to have SHB be a leading bank in financing green sectors and supporting a circular economy. The bank's projected 2024 indicators reflect these ambitions with total assets exceeding VND 701,000 billion, pre-tax profit growing by 22% to VND 11,286 billion, and a charter capital increase of 12% to VND 40,658 billion. Concurrently, non-performing loans are expected to remain below 3%, with a dividend yield of 18%.

To conclude, Ms. Ngo Thu Ha's piece of advice for readers and aspiring leaders is to "Embrace change and innovation with courage and commitment. A successful transformation requires a clear vision, continuous learning, and a willingness to challenge the status quo. By fostering a culture of adaptability and sustainability, you can lead your organization to new heights."

MASTER ENTREPRENEUR CATEGORY

NGO THU HA
CHIEF EXECUTIVE OFFICER

Information about the Entrepreneur
The Chief Executive Officer of Saigon-Hanoi Commercial Joint Stock Bank, Ms. Ngo Thu Ha, is a seasoned financial executive with a comprehensive background in banking, finance, and corporate restructuring. She is recognized for her transformative leadership, strong team-building capabilities, operational efficiency, commitment to empowering the next generation of female leaders, and for leading organizations to profitability.

Ms. Ngo is also a member of the Board of Directors of Saigon-Hanoi Commercial Joint Stock Bank (SHB), which is considered to be among the top 5 banks in Vietnam. Although she has only held this position for 2 years, she’s been with SHB for over 16 years in different high-level managerial positions. Her experience reflects a career rich in leadership, financial and strategic planning, and operational excellence.

She has excelled in various capacities within SHB and its subsidiary companies, gaining recognition from top industry and government bodies. She is also committed to professional development and holds an MBA, and a doctorate, and is a member of CPA Australia.

Other Interesting Facts about the Entrepreneur
Ms. Ngo Thu Ha is a dynamic leader known for her vision and innovative approach to business transformation. Her success formula hinges on resilience, adaptability, and a people-first mindset. She believes in fostering a strong team culture where collaboration and respect are paramount. A vocal advocate for gender equality, she is committed to empowering the next generation of female leaders in the banking sector.

Outside of her professional life, she is passionate about philanthropy and actively supports education and health initiatives in the community. Her personal values revolve around integrity, transparency, and a commitment to positive change.

SAIGON-HANOI COMMERCIAL JOINT STOCK BANK
www.tuyendung.shb.com.vn


Company Achievements & Role as Entrepreneur
Ms. Ngo Thu Ha's leadership has been a driving force behind SHB's significant growth and success, steering the bank to become and maintain its ranking among the top 5 private commercial banks in Vietnam.

Her contribution has shaped SHB's achievements through:

Strategic Vision: Her foresight and strategic planning have been instrumental in directing SHB's focus toward high-potential sectors that are critical to economic growth, such as rural agriculture, export, processing, and manufacturing industries. This vision has led to a total loan portfolio of VND 455 trillion, with a 17.1% YOY increase.

Operational Efficiency: A key component of her success formula is operational efficiency. Under her leadership, SHB has implemented effective cost-control measures, resulting in a low Cost-to-Income Ratio of just 23%. This focus on efficiency has allowed the bank to achieve high profitability while managing expenses effectively.

Customer-Centric Approach: Ms. Ngo Thu Ha has championed a customer-first mentality, ensuring that SHB's services and products meet the evolving needs of its clients. This approach has driven an increase in net interest income to VND 20,523 billion, a 20% YOY growth.

Leadership and Team Building: Ms. Ngo Thu Ha is known for her ability to build strong teams and cultivate a collaborative work environment. This leadership style has been pivotal in fostering a culture of innovation and excellence within SHB, contributing to the bank's strong financial performance and stability. It has been a great success leading a large team of 6,250 staff across SHB Vietnam, Lao, and Cambodia to become an effective organization.

Corporate Governance and Compliance: Ms. Ngo Thu Ha's commitment to good governance and compliance has positioned SHB as a trusted institution within Vietnam's banking industry, meeting Basel II and heading for Basel III standards. This focus has not only strengthened SHB's reputation but also ensured sustainable growth through sound business practices.

In summary, Ms. Ngo Thu Ha's contributions to SHB's success stem from her strategic vision, focus on efficiency, customer-centric approach, strong leadership, and commitment to good governance. These qualities have transformed SHB into a leading and highly profitable private commercial bank in Vietnam.

Vision, Mission, & Future Plans
Ms. Ngo Thu Ha's vision for SHB is to transform the bank into a leader in efficiency, digital innovation, retail banking, and green finance. Her mission centers on embracing technology and ESG principles, ensuring that SHB not only meets customer needs but also plays a role in promoting a sustainable economy.

The Transformation Strategy for 2024-2028 lays out an ambitious path to achieve these goals. The strategy involves radical improvements across customer segments, sales channels, sales models, service delivery, technology, and risk management. The plan is divided into three distinct phases: Building and Developing Capability (2024-2025), Accelerating Growth (2026-2027), and Achieving Great Efficiency and Business Breakthrough (2028).

In alignment with the government's National Green Growth Strategy by 2050, Ms. Ngo Thu Ha aims to have SHB be a leading bank in financing green sectors and supporting a circular economy. The bank's projected 2024 indicators reflect these ambitions with total assets exceeding VND 701,000 billion, pre-tax profit growing by 22% to VND 11,286 billion, and a charter capital increase of 12% to VND 40,658 billion. Concurrently, non-performing loans are expected to remain below 3%, with a dividend yield of 18%.

To conclude, Ms. Ngo Thu Ha's piece of advice for readers and aspiring leaders is to "Embrace change and innovation with courage and commitment. A successful transformation requires a clear vision, continuous learning, and a willingness to challenge the status quo. By fostering a culture of adaptability and sustainability, you can lead your organization to new heights."