IPP TRAVEL RETAIL (DUY ANH TRADING JOINT STOCK COMPANY) | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards
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CORPORATE EXCELLENCE CATEGORY

IPP TRAVEL RETAIL (DUY ANH TRADING JOINT STOCK COMPANY)

Information about the Company
IPP Travel Retail is Imex Pan Pacific Group’s (IPPG) answer to the strong demand for quality consumer goods and non-aviation services at airports, covering both Duty-Free and Duty-Paid Travel Retail, as well as various passenger-focused services like vending machines, massage chairs, and consumer advertising.

IPP Travel Retail is the pioneer in diversifying products for customers offering both local specialties and international brands. It serves about 20 million domestic passengers and 10 million international passengers.

This company is also a strategic partner of major airports in Vietnam including Tan Son Nhat, Noi Bai, Da Nang, Phu Quoc, and Cam Ranh. It has invested in and provided a variety of advertising services, including LCD and LED screens, billboards, trolleys, rating boards, and more, to satisfy the advertising demands at both domestic and international airports across the country.

The company understands that the finest experiences should be accessible to everyone. IPP Travel Retail looks beyond what is being offered in Vietnam to be the pioneer in every industry and sector that it is representing.

The company’s core values are Genuineness and Integrity, Respect, Passion & Pride, and the Pursuit of Excellence.

Corporate Culture & Company Activities
IPP Travel Retail is compliant with the regulations under Vietnam law in which all staff sign off on labor contracts and are paid insurance with their actual salary per their contract.

The company offers certain benefits for staff such as meal and transportation allowances; commission bonuses and KPI bonuses; annual salary review and promotion; and team building and training courses.

Besides that, the company participates in corporate social responsibility (CSR) activities. From 2015 until now, IPP Travel Retail and IPPG have contributed over VND 140 billion to social charity activities.

Achievements and Impact
In 2022, IPP Travel Retail opened 2 new store concepts at Tan Son Nhat airport: Travel Express concept store and the TR Boutique concept store. Besides that, IPP Travel Retail has also become an exclusive distributor of more international brands such as Irvins from Singapore, Jim’s Jerky from Australia, K-Beauty brands from South Korea, My Walit from Thailand, Thomas Sabo from Germany, and more.

The company was also honored to be a co-host of Routes Asia 2022 in Da Nang, Vietnam, which drew over 500 delegates from more than 200 airlines, airports, and air service suppliers from 42 countries. Following these successes and aiming toward its long-term vision, IPP Travel Retail is keen on opening new stores and bringing more global brands to diversify the shopping experiences of its customers.

IPP Travel Retail currently owns 6 different concept stores: Vietnam’s Delights, Kid Stars, The Cocoa Tree, Travel Express, TR Boutique, and Shine.

Moving forward, in November 2024, IPP Travel Retail and IPPG were honored to be a co-host of the “Trinity Forum” in Ho Chi Minh City, Vietnam—a prestigious annual forum, gathering more than 500 guests, speakers, delegates, and experts from 50 countries in airport commercial business, representatives of brands, franchisees, and other businesses.

This forum is expected to attract investment in the city's retail industry and develop tourism, thereby leading to economic development and further reinvestment to improve service quality, create jobs, and increase income for tourism human resources.

Besides that, IPP Travel Retail launched its first high-end multi-brands concepts in Noi Bai Airport, which include 8 cosmetic, perfume, and makeup brands: Estee Lauder, Tom Ford, Jo Malone, Bobbi Brown, MAC, Clinique, Origins, and Lab Series.

Future Direction
As the company continues its journey to bring the world’s elite to Vietnam, IPP Travel Retail aims to apply technology to its business expansion, bringing customer experience to a new level in the context of the Industrial Revolution.

It also aims to develop and open more concept stores in the future. Additionally, IPP Travel Retail will continue to selectively search for the best premium brands, developing many more categories of products for superior delivery, and offering the best value to its customers and partners.

With its current strategic expansion plan, IPP Travel Retail will keep pursuing excellence in business expansion to continue achieving sustainable growth as well as to contribute more to society.

CORPORATE EXCELLENCE CATEGORY

IPP TRAVEL RETAIL (DUY ANH TRADING JOINT STOCK COMPANY)

Information about the Company
IPP Travel Retail is Imex Pan Pacific Group’s (IPPG) answer to the strong demand for quality consumer goods and non-aviation services at airports, covering both Duty-Free and Duty-Paid Travel Retail, as well as various passenger-focused services like vending machines, massage chairs, and consumer advertising.

IPP Travel Retail is the pioneer in diversifying products for customers offering both local specialties and international brands. It serves about 20 million domestic passengers and 10 million international passengers.

This company is also a strategic partner of major airports in Vietnam including Tan Son Nhat, Noi Bai, Da Nang, Phu Quoc, and Cam Ranh. It has invested in and provided a variety of advertising services, including LCD and LED screens, billboards, trolleys, rating boards, and more, to satisfy the advertising demands at both domestic and international airports across the country.

The company understands that the finest experiences should be accessible to everyone. IPP Travel Retail looks beyond what is being offered in Vietnam to be the pioneer in every industry and sector that it is representing.

The company’s core values are Genuineness and Integrity, Respect, Passion & Pride, and the Pursuit of Excellence.

Corporate Culture & Company Activities
IPP Travel Retail is compliant with the regulations under Vietnam law in which all staff sign off on labor contracts and are paid insurance with their actual salary per their contract.

The company offers certain benefits for staff such as meal and transportation allowances; commission bonuses and KPI bonuses; annual salary review and promotion; and team building and training courses.

Besides that, the company participates in corporate social responsibility (CSR) activities. From 2015 until now, IPP Travel Retail and IPPG have contributed over VND 140 billion to social charity activities.
Achievements and Impact
In 2022, IPP Travel Retail opened 2 new store concepts at Tan Son Nhat airport: Travel Express concept store and the TR Boutique concept store. Besides that, IPP Travel Retail has also become an exclusive distributor of more international brands such as Irvins from Singapore, Jim’s Jerky from Australia, K-Beauty brands from South Korea, My Walit from Thailand, Thomas Sabo from Germany, and more.

The company was also honored to be a co-host of Routes Asia 2022 in Da Nang, Vietnam, which drew over 500 delegates from more than 200 airlines, airports, and air service suppliers from 42 countries. Following these successes and aiming toward its long-term vision, IPP Travel Retail is keen on opening new stores and bringing more global brands to diversify the shopping experiences of its customers.

IPP Travel Retail currently owns 6 different concept stores: Vietnam’s Delights, Kid Stars, The Cocoa Tree, Travel Express, TR Boutique, and Shine.

Moving forward, in November 2024, IPP Travel Retail and IPPG were honored to be a co-host of the “Trinity Forum” in Ho Chi Minh City, Vietnam—a prestigious annual forum, gathering more than 500 guests, speakers, delegates, and experts from 50 countries in airport commercial business, representatives of brands, franchisees, and other businesses.

This forum is expected to attract investment in the city's retail industry and develop tourism, thereby leading to economic development and further reinvestment to improve service quality, create jobs, and increase income for tourism human resources.

Besides that, IPP Travel Retail launched its first high-end multi-brands concepts in Noi Bai Airport, which include 8 cosmetic, perfume, and makeup brands: Estee Lauder, Tom Ford, Jo Malone, Bobbi Brown, MAC, Clinique, Origins, and Lab Series.

Future Direction
As the company continues its journey to bring the world’s elite to Vietnam, IPP Travel Retail aims to apply technology to its business expansion, bringing customer experience to a new level in the context of the Industrial Revolution.

It also aims to develop and open more concept stores in the future. Additionally, IPP Travel Retail will continue to selectively search for the best premium brands, developing many more categories of products for superior delivery, and offering the best value to its customers and partners.

With its current strategic expansion plan, IPP Travel Retail will keep pursuing excellence in business expansion to continue achieving sustainable growth as well as to contribute more to society.