HOME CREDIT VIETNAM FINANCE COMPANY LIMITED | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards

INSPIRATIONAL BRAND CATEGORY

HOME CREDIT VIETNAM FINANCE COMPANY LIMITED

Information about the Company & Brand
Home Credit, a global consumer finance platform, entered Vietnam in 2008 as the market pioneer and is now a country’s top consumer finance company.

Home Credit Vietnam provides leading consumer financial products in three main categories: POS loans, cash loans, and revolving loans through both online and offline distribution networks. Powered by an advanced technology platform with a robust Home Credit mobile app, the company offers fast, relevant, and safe financial products and services that are seamlessly accessible 24/7, allowing customers to easily choose what works best with their needs or lifestyle.

Home Credit’s mission is to empower people to live the life they want now, by delivering innovative, inclusive, responsible, and sustainable consumer financial solutions. Home Credit helps Vietnamese customers to easily access financing, and quickly, and safely achieve their daily financial goals to enable them to feel good and positive about life. The company's vision is to continue to be a consumer finance provider of choice for all Vietnamese people, a most desired brand in the market, leading controlled foreign corporation (CFC) company that makes people feel good. The company cares to set the standards of transparency, integrity, and customer care in the market. It operates by respecting local cultures, and traditions, and pursuing a long-term vision for sustainable, win-win relationships with customers, partners, and the community.

Brand Elements
Home Credit Vietnam prides itself on 8 leadership qualities that all employees strive for to make their organization strong and unique. These qualities, including Thinking Big, Customer Obsession, Entrepreneurship, Digital Savviness, Operational Excellence, Risk in Mind, People Centricity, and Integrity are embedded in the company’s strategy, implementation, and the way it builds its organization. As people are at the heart of the company, its mission is to build a workplace that can make people feel good and create values.

Furthermore, Home Credit also spends a majority of its time and effort in ESG and CSR activities to provide maximal support for the community, through highly successful campaigns such as the Financial Literacy program, including a textbook (to be launched in October 2022), educating content series (on Tiktok, Facebook), and 'Smart Money' TV shows; Home Love and other philanthropy campaigns; Women empowerment activities.
Inspiring Identity
Home Credit is a role model in the consumer finance industry that pursues disruptive but sustainable growth with innovative products, a responsible lending approach, customer experience, social responsibility focus, and tech-driven solutions. As a result, the company is rated as the “Most Desired Brand in Vietnam”.

The company pioneers in providing products and services that are innovative, easily accessible, affordable, and manageable to serve Vietnamese’s daily living needs, assisting them to quickly realize their dreams in a financially effective and secure way.

Achievements & Impact
The company is now present in 63 cities and provinces in Vietnam, with nearly 6,000 employees serving more than 14 million customers, gaining on average 300,000 new contracts per month, developing a distribution network of more than 13,000 points, and obtaining over 13 million app downloads.

In 2022, the company launched its Buy Now Pay Later product, Home PayLater to enhance the customer shopping experience. With extensive investment in human resources and technology, Home PayLater improves the efficiency and convenience of online payment. Customers have an additional smart financing solutions to help them enjoy an ideal and seamless shopping experience while still being able to actively plan their finances.

Future Direction
Home Credit consistently aims to bring long-term positive social impacts and better the lives of the underserved through responsible and creative financial inclusion activities in support of the government’s national financial inclusion strategy until 2025 with a vision to 2030 as well as strongly promoting environmental, social, and governance (ESG) strategies.

Home Credit differentiates itself from other competitors in the consumer finance market by placing customers at the center of all its activities. The company constantly acts with transparency, compliance, and customer care and always ensures long-term benefits for customers, partners, and society. It optimizes financial solutions driven by customer experience and powered by international expertise and local experience with innovative tech solutions. Additionally, Home Credit applies the latest technology in its operations and focuses on digital transformation to bring innovative solutions to improve customer experience throughout its journey with the company.

INSPIRATIONAL BRAND CATEGORY

HOME CREDIT VIETNAM FINANCE COMPANY LIMITED

Information about the Company & Brand
Home Credit, a global consumer finance platform, entered Vietnam in 2008 as the market pioneer and is now a country’s top consumer finance company.

Home Credit Vietnam provides leading consumer financial products in three main categories: POS loans, cash loans, and revolving loans through both online and offline distribution networks. Powered by an advanced technology platform with a robust Home Credit mobile app, the company offers fast, relevant, and safe financial products and services that are seamlessly accessible 24/7, allowing customers to easily choose what works best with their needs or lifestyle.

Home Credit’s mission is to empower people to live the life they want now, by delivering innovative, inclusive, responsible, and sustainable consumer financial solutions. Home Credit helps Vietnamese customers to easily access financing, and quickly, and safely achieve their daily financial goals to enable them to feel good and positive about life. The company's vision is to continue to be a consumer finance provider of choice for all Vietnamese people, a most desired brand in the market, leading controlled foreign corporation (CFC) company that makes people feel good. The company cares to set the standards of transparency, integrity, and customer care in the market. It operates by respecting local cultures, and traditions, and pursuing a long-term vision for sustainable, win-win relationships with customers, partners, and the community.

Brand Elements
Home Credit Vietnam prides itself on 8 leadership qualities that all employees strive for to make their organization strong and unique. These qualities, including Thinking Big, Customer Obsession, Entrepreneurship, Digital Savviness, Operational Excellence, Risk in Mind, People Centricity, and Integrity are embedded in the company’s strategy, implementation, and the way it builds its organization. As people are at the heart of the company, its mission is to build a workplace that can make people feel good and create values.

Furthermore, Home Credit also spends a majority of its time and effort in ESG and CSR activities to provide maximal support for the community, through highly successful campaigns such as the Financial Literacy program, including a textbook (to be launched in October 2022), educating content series (on Tiktok, Facebook), and 'Smart Money' TV shows; Home Love and other philanthropy campaigns; Women empowerment activities.
Inspiring Identity
Home Credit is a role model in the consumer finance industry that pursues disruptive but sustainable growth with innovative products, a responsible lending approach, customer experience, social responsibility focus, and tech-driven solutions. As a result, the company is rated as the “Most Desired Brand in Vietnam”.

The company pioneers in providing products and services that are innovative, easily accessible, affordable, and manageable to serve Vietnamese’s daily living needs, assisting them to quickly realize their dreams in a financially effective and secure way.

Achievements & Impact
The company is now present in 63 cities and provinces in Vietnam, with nearly 6,000 employees serving more than 14 million customers, gaining on average 300,000 new contracts per month, developing a distribution network of more than 13,000 points, and obtaining over 13 million app downloads.

In 2022, the company launched its Buy Now Pay Later product, Home PayLater to enhance the customer shopping experience. With extensive investment in human resources and technology, Home PayLater improves the efficiency and convenience of online payment. Customers have an additional smart financing solutions to help them enjoy an ideal and seamless shopping experience while still being able to actively plan their finances.

Future Direction
Home Credit consistently aims to bring long-term positive social impacts and better the lives of the underserved through responsible and creative financial inclusion activities in support of the government’s national financial inclusion strategy until 2025 with a vision to 2030 as well as strongly promoting environmental, social, and governance (ESG) strategies.

Home Credit differentiates itself from other competitors in the consumer finance market by placing customers at the center of all its activities. The company constantly acts with transparency, compliance, and customer care and always ensures long-term benefits for customers, partners, and society. It optimizes financial solutions driven by customer experience and powered by international expertise and local experience with innovative tech solutions. Additionally, Home Credit applies the latest technology in its operations and focuses on digital transformation to bring innovative solutions to improve customer experience throughout its journey with the company.