CarePlus International Clinics | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards

CORPORATE EXCELLENCE CATEGORY

CarePlus International Clinics

Information about the Company
CarePlus is a 100% foreign-owned Vietnam-based specialist and primary care clinic chain offering uniquely patient-centric, high-quality, affordable outpatient healthcare services with best-in-class professionals and modern equipment.

CarePlus has over 11 medical specialties and manages over 200,000 patient visits yearly with a team of close to 300 staff.

Its vision is to be Southeast Asia's first choice and most trusted clinic chain while its mission is to safeguard and improve patients’ health & well-being by providing uniquely patient-centric, high-quality, affordable outpatient healthcare services with best-in-class professionals and equipment in comfortable multispecialty clinics close to customers’ homes or work.

CarePlus conducts all its activities based on its strong core values, namely Empathy, Integrity, Responsibility, Confidentiality, and Excellence.

Company Culture & Company Activities
The culture of CarePlus stands on 2 guiding pillars. “Do the right things and Do the things right”. Its employees should always work by this motto, whether working with patients, partners, or internal colleagues. Besides, it will treat patients by using the “CarePlus Way”, which ensures highly personalized consultations and healthcare, based on the patient’s unique medical condition & history, lifestyle, and response to treatment & medication. From induction programs, training, quarterly tea parties, annual team-building event, and annual staff awards, CarePlus always emphasize their importance.

CarePlus conducts various educational, disease prevention, and lifestyle advisory programs in the form of seminars, workshops, and events. It also offers complimentary health screening and outpatient healthcare services for various community groups and events. CarePlus is one of the main partners and sponsors of the Vietnam Human Resource association. It is also one of the national partners of AIESEC Vietnam.

It also sponsors many charity events such as the Lawrence S. Ting charity walk and “The Lake Race – Run for Orphans” charity run.

During the COVID pandemic, CarePlus contributed to voluntary teams to fight the pandemic. Its voluntary teams have been active in community mass testing & vaccination campaigns organized by the government throughout the 2021 lockdowns.
Achievements & Impact
With its 3 polyclinics, CarePlus manages to offer quality healthcare services that are only 30 minutes away from any middle-class customer in Ho Chi Minh City, as these international standard clinics cover the axis of the city from north to south. High-quality medical outcomes and outstanding customer service are distinctive benefits for patients. In 2021 alone, CarePlus reached over 150,000 patient visits.

CarePlus has become the leading clinic chain and preferred choice in numerous business segments such as Health Screenings & Preventive Care, Pediatrics, Cardiology, Women’s health, etc.

CarePlus has the widest direct billing insurance network, a life insurance health screening network, and the largest corporate health screening network. It also built the largest network of partnerships to effectively promote the need for trustable healthcare partners.

The biggest impact CarePlus is proud of is that it has built an alternative to the many low-quality clinics on the market and that it has managed to educate a large number of patients & partners about what trustable and reliable healthcare means.

Future Direction
The company has built a strong foundation, brand, and operational platform. The plan is to scale up this platform by implementing a 3-prong growth strategy:

Firstly, CarePlus will maximize its technology platform to provide high-quality primary care services through telemedicine, digital solutions & strategic partnership to serve Vietnam’s population of close to 100 million, even if they are not living close to one of the high-quality CarePlus clinics. Then, it will open new clinics both in Ho Chi Minh City and other key cities in Vietnam. These clinics will also offer more comprehensive imaging and laboratory diagnostics services as well as more complex treatment procedures. Next, CarePlus will deepen and widen the specialization levels of all clinics to cover all comprehensive outpatient specialist care needs of its patients.

CORPORATE EXCELLENCE CATEGORY

CarePlus International Clinics

Information about the Company
CarePlus is a 100% foreign-owned Vietnam-based specialist and primary care clinic chain offering uniquely patient-centric, high-quality, affordable outpatient healthcare services with best-in-class professionals and modern equipment.

CarePlus has over 11 medical specialties and manages over 200,000 patient visits yearly with a team of close to 300 staff.

Its vision is to be Southeast Asia's first choice and most trusted clinic chain while its mission is to safeguard and improve patients’ health & well-being by providing uniquely patient-centric, high-quality, affordable outpatient healthcare services with best-in-class professionals and equipment in comfortable multispecialty clinics close to customers’ homes or work.

CarePlus conducts all its activities based on its strong core values, namely Empathy, Integrity, Responsibility, Confidentiality, and Excellence.

Company Culture & Company Activities
The culture of CarePlus stands on 2 guiding pillars. “Do the right things and Do the things right”. Its employees should always work by this motto, whether working with patients, partners, or internal colleagues. Besides, it will treat patients by using the “CarePlus Way”, which ensures highly personalized consultations and healthcare, based on the patient’s unique medical condition & history, lifestyle, and response to treatment & medication. From induction programs, training, quarterly tea parties, annual team-building event, and annual staff awards, CarePlus always emphasize their importance.

CarePlus conducts various educational, disease prevention, and lifestyle advisory programs in the form of seminars, workshops, and events. It also offers complimentary health screening and outpatient healthcare services for various community groups and events. CarePlus is one of the main partners and sponsors of the Vietnam Human Resource association. It is also one of the national partners of AIESEC Vietnam.

It also sponsors many charity events such as the Lawrence S. Ting charity walk and “The Lake Race – Run for Orphans” charity run.

During the COVID pandemic, CarePlus contributed to voluntary teams to fight the pandemic. Its voluntary teams have been active in community mass testing & vaccination campaigns organized by the government throughout the 2021 lockdowns.
Achievements & Impact
With its 3 polyclinics, CarePlus manages to offer quality healthcare services that are only 30 minutes away from any middle-class customer in Ho Chi Minh City, as these international standard clinics cover the axis of the city from north to south. High-quality medical outcomes and outstanding customer service are distinctive benefits for patients. In 2021 alone, CarePlus reached over 150,000 patient visits.

CarePlus has become the leading clinic chain and preferred choice in numerous business segments such as Health Screenings & Preventive Care, Pediatrics, Cardiology, Women’s health, etc.

CarePlus has the widest direct billing insurance network, a life insurance health screening network, and the largest corporate health screening network. It also built the largest network of partnerships to effectively promote the need for trustable healthcare partners.

The biggest impact CarePlus is proud of is that it has built an alternative to the many low-quality clinics on the market and that it has managed to educate a large number of patients & partners about what trustable and reliable healthcare means.

Future Direction
The company has built a strong foundation, brand, and operational platform. The plan is to scale up this platform by implementing a 3-prong growth strategy:

Firstly, CarePlus will maximize its technology platform to provide high-quality primary care services through telemedicine, digital solutions & strategic partnership to serve Vietnam’s population of close to 100 million, even if they are not living close to one of the high-quality CarePlus clinics. Then, it will open new clinics both in Ho Chi Minh City and other key cities in Vietnam. These clinics will also offer more comprehensive imaging and laboratory diagnostics services as well as more complex treatment procedures. Next, CarePlus will deepen and widen the specialization levels of all clinics to cover all comprehensive outpatient specialist care needs of its patients.