BIDV Metlife Life Insurance | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards
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CORPORATE EXCELLENCE CATEGORY

BIDV Metlife Life Insurance

Information about the Company
BIDV MetLife is a joint venture between MetLife Company Limited (belonging to MetLife Group) and the Bank for Investment and Development of Vietnam (BIDV). BIDV MetLife provides customers the most comprehensive and advanced financial, insurance and welfare solutions through a network of more than 1,000 BIDV bank transaction points nationwide. BIDV MetLife combines MetLife's global expertise and financial prowess with BIDV's local insight and reputation to become a modern and reliable insurance and financial solutions provider in Vietnam. BIDV MetLife always put customers first and try its best to bring innovative solutions and make customers’ life easier to be successful in the market and deliver happiness to its customers. BIDV MetLife's vision is to be a preferred partner for its employees and customers and to earn respect through its activities. With this vision, BIDV MetLife is aiming to be a top 3 bancassurance and digital life insurance provider in the Vietnam market.

Company Culture & Company Activities
BIDV MetLife's environment is open, transparent, proactive, and dynamic – in alignment with its vision of building trust with customers and high performance. Its employees are always challenged to be curious and innovative, to learn more through the eLearning system of MetLife and well-known institutes, and academies. BIDV MetLife encourages the culture of Voice up, diversity, and success together. BIDV MetLife cares about women's role in its corporate as well as in society. Females are encouraged to be independent and take on higher roles and responsibilities in this company. BIDV MetLife's CSR is under the umbrella of MetLife Foundation, which was established in 1976 to continue the long tradition of contribution and community involvement. Focusing on financial inclusion, the Foundation has committed USD5 million to Vietnam. BIDV MetLife's CRS strategy is executed through its strategic distribution partner – BIDV – which is one of the biggest and most prestigious state-owned banks in Vietnam with more than 1000 transactional points across the country.
Achievements & Impact
BIDV MetLife has 180 Head office staff and 400 insurance consultants and a network of nearly 1,000 agents across the country. Joint venture with BIDV – #1 bank by total assets of Vietnam brings BIDV MetLife a chance to access 11 million retail customers, and 400,000 SMEs via 190 branches and 854 transaction centers. Therefore, BIDV MetLife now appeals in the entire geography of Vietnam with 86,714 customers and 1,964 billion in revenue until June 2022. The new product "Gift of Health" has been a great success for the Company when it is aiming at 100 billion sales as reaching its milestone of 100 days from launching.

To deliberately deploy its resources to the highest value opportunities, BIDV MetLife focuses on the development of its talents, technology initiatives, and capacity utilization. BIDV MetLife also plans to build its differentiation in the market in terms of the iconic brand, global scale, rich talent pipeline, and lasting customer relationships.

Future Direction
BIDV MetLife will continue to be a listening organization and build a culture of innovation and continuous improvement to improve its product & service quality. Engaging all employees is also a key focus to maximize the potential of each staff and the whole company. It also tries to listen and understand its partners to bring mutual benefit and to be successful together.

BIDV Metlife also has planned to not only gain significant growth in the bancassurance sector but also to build a quality and professional agency network. As one of the most technology-driven companies in Vietnam’s insurance market, BIDV Metlife will continue to focus on digital transformation projects to serve customers better.

CORPORATE EXCELLENCE CATEGORY

BIDV Metlife Life Insurance

Information about the Company
BIDV MetLife is a joint venture between MetLife Company Limited (belonging to MetLife Group) and the Bank for Investment and Development of Vietnam (BIDV). BIDV MetLife provides customers the most comprehensive and advanced financial, insurance and welfare solutions through a network of more than 1,000 BIDV bank transaction points nationwide. BIDV MetLife combines MetLife's global expertise and financial prowess with BIDV's local insight and reputation to become a modern and reliable insurance and financial solutions provider in Vietnam. BIDV MetLife always put customers first and try its best to bring innovative solutions and make customers’ life easier to be successful in the market and deliver happiness to its customers. BIDV MetLife's vision is to be a preferred partner for its employees and customers and to earn respect through its activities. With this vision, BIDV MetLife is aiming to be a top 3 bancassurance and digital life insurance provider in the Vietnam market.

Company Culture & Company Activities
BIDV MetLife's environment is open, transparent, proactive, and dynamic – in alignment with its vision of building trust with customers and high performance. Its employees are always challenged to be curious and innovative, to learn more through the eLearning system of MetLife and well-known institutes, and academies. BIDV MetLife encourages the culture of Voice up, diversity, and success together. BIDV MetLife cares about women's role in its corporate as well as in society. Females are encouraged to be independent and take on higher roles and responsibilities in this company. BIDV MetLife's CSR is under the umbrella of MetLife Foundation, which was established in 1976 to continue the long tradition of contribution and community involvement. Focusing on financial inclusion, the Foundation has committed USD5 million to Vietnam. BIDV MetLife's CRS strategy is executed through its strategic distribution partner – BIDV – which is one of the biggest and most prestigious state-owned banks in Vietnam with more than 1000 transactional points across the country.
Achievements & Impact
BIDV MetLife has 180 Head office staff and 400 insurance consultants and a network of nearly 1,000 agents across the country. Joint venture with BIDV – #1 bank by total assets of Vietnam brings BIDV MetLife a chance to access 11 million retail customers, and 400,000 SMEs via 190 branches and 854 transaction centers. Therefore, BIDV MetLife now appeals in the entire geography of Vietnam with 86,714 customers and 1,964 billion in revenue until June 2022. The new product "Gift of Health" has been a great success for the Company when it is aiming at 100 billion sales as reaching its milestone of 100 days from launching.

To deliberately deploy its resources to the highest value opportunities, BIDV MetLife focuses on the development of its talents, technology initiatives, and capacity utilization. BIDV MetLife also plans to build its differentiation in the market in terms of the iconic brand, global scale, rich talent pipeline, and lasting customer relationships.

Future Direction
BIDV MetLife will continue to be a listening organization and build a culture of innovation and continuous improvement to improve its product & service quality. Engaging all employees is also a key focus to maximize the potential of each staff and the whole company. It also tries to listen and understand its partners to bring mutual benefit and to be successful together.

BIDV Metlife also has planned to not only gain significant growth in the bancassurance sector but also to build a quality and professional agency network. As one of the most technology-driven companies in Vietnam’s insurance market, BIDV Metlife will continue to focus on digital transformation projects to serve customers better.