BIDV Metlife Life Insurance Limited Liability Company | APEA - Asia Pacific Enterprise Awards

CORPORATE EXCELLENCE CATEGORY

BIDV Metlife Life Insurance Limited Liability Company

Company Introduction
BIDV MetLife is a joint venture between MetLife Company Limited (which belongs to MetLife Group) and Bank for Investment and Development of Vietnam (BIDV). BIDV MetLife provides customers comprehensive and advanced financial, insurance and welfare solutions through a network of more than 1,000 branches and transaction offices nationwide.

BIDV MetLife combines MetLife's global expertise and financial prowess with BIDV's deep understanding of the domestic market, in order to become a modern and reliable insurance and financial solutions provider in Vietnam.

BIDV MetLife always put customers first and try their best to bring innovative solutions and make customer's life easier in order to be successful in the market and deliver happiness to their customers.

BIDV MetLife' s vision is to be a preferred partner for their employees and customers and earning their respect through their activities. With this vision, BIDV MetLife aims to be a top 3 bancassurance and digital life insurance solutions provider in the Vietnam market.

Corporate Culture
BIDV MetLife has an open, transparent, proactive and dynamic environment, consistent with its vision of building trust with customers and a high performance culture. Employees are challenged to be curious and innovative, to learn more through the eLearning system of MetLife and well known institutes and academy. BIDV MetLife encourages a culture of speaking up, diversity and succeeding together. BIDV MetLife also acknowledges women's role in the corporate world and the society. Women are encouraged to be independent and take on higher roles and responsibilities in the company.

BIDV MetLife's CSR is under the umbrella of MetLife Foundation, which was established in 1976 to continue the long tradition of contribution and community involvement. Focusing on financial inclusion, the Foundation has committed USD 5 million in Vietnam. BIDV MetLife's CRS strategy is executed through their strategic distribution partner - BIDV - which is one of the biggest and most prestigious state-owned banks in Vietnam and has more than 1000 points of presence across the country.

Achievements and Impact
BIDV MetlLife has 160 staffs in the head office and 400 insurance consultants. A joint venture with BIDV — #1 bank by total assets of Vietnam — brings BIDV MetLife a chance to access 11 million retail customer, and 400,000 small and medium enterprises via 190 branches and 854 transaction centres. BIDV MetLife currently has footprints throughout Vietnam with 61,667 customers and 1,576 billions of revenue. With the expertise of MetLife, BIDV offers 15 life insurance products. To focus on high value opportunities, BIDV MetLife focuses on the development of their talents, technology initiatives and capabilities. BIDV MetLife also plans to strengthen its brand identity, expand globally, ensure a talent pipeline and cultivate lasting customer relations.

Future Direction
In the next 2 years, BIDV MetLife aims to be a listening organization and build a culture of innovation and continuous improvement in order to improve their product and service quality. Engaging all employees is a key focus to maximize the potential of each individual staff and the whole company. The company also listens to understand their partners to bring mutual benefits and to be successful together.

BIDV Metlife also plans to gain significant growth in the bancassurance sector and build a strong agency network in the next two years. Digital life insurance products will also feature significantly in BIDV MetLife's growth.

CORPORATE EXCELLENCE CATEGORY

BIDV Metlife Life Insurance Limited Liability Company

Company Introduction
BIDV MetLife is a joint venture between MetLife Company Limited (which belongs to MetLife Group) and Bank for Investment and Development of Vietnam (BIDV). BIDV MetLife provides customers comprehensive and advanced financial, insurance and welfare solutions through a network of more than 1,000 branches and transaction offices nationwide.

BIDV MetLife combines MetLife's global expertise and financial prowess with BIDV's deep understanding of the domestic market, in order to become a modern and reliable insurance and financial solutions provider in Vietnam.

BIDV MetLife always put customers first and try their best to bring innovative solutions and make customer's life easier in order to be successful in the market and deliver happiness to their customers.

BIDV MetLife' s vision is to be a preferred partner for their employees and customers and earning their respect through their activities. With this vision, BIDV MetLife aims to be a top 3 bancassurance and digital life insurance solutions provider in the Vietnam market.

Corporate Culture
BIDV MetLife has an open, transparent, proactive and dynamic environment, consistent with its vision of building trust with customers and a high performance culture. Employees are challenged to be curious and innovative, to learn more through the eLearning system of MetLife and well known institutes and academy. BIDV MetLife encourages a culture of speaking up, diversity and succeeding together. BIDV MetLife also acknowledges women's role in the corporate world and the society. Women are encouraged to be independent and take on higher roles and responsibilities in the company.

BIDV MetLife's CSR is under the umbrella of MetLife Foundation, which was established in 1976 to continue the long tradition of contribution and community involvement. Focusing on financial inclusion, the Foundation has committed USD 5 million in Vietnam. BIDV MetLife's CRS strategy is executed through their strategic distribution partner - BIDV - which is one of the biggest and most prestigious state-owned banks in Vietnam and has more than 1000 points of presence across the country.

Achievements and Impact
BIDV MetlLife has 160 staffs in the head office and 400 insurance consultants. A joint venture with BIDV — #1 bank by total assets of Vietnam — brings BIDV MetLife a chance to access 11 million retail customer, and 400,000 small and medium enterprises via 190 branches and 854 transaction centres. BIDV MetLife currently has footprints throughout Vietnam with 61,667 customers and 1,576 billions of revenue. With the expertise of MetLife, BIDV offers 15 life insurance products. To focus on high value opportunities, BIDV MetLife focuses on the development of their talents, technology initiatives and capabilities. BIDV MetLife also plans to strengthen its brand identity, expand globally, ensure a talent pipeline and cultivate lasting customer relations.

Future Direction
In the next 2 years, BIDV MetLife aims to be a listening organization and build a culture of innovation and continuous improvement in order to improve their product and service quality. Engaging all employees is a key focus to maximize the potential of each individual staff and the whole company. The company also listens to understand their partners to bring mutual benefits and to be successful together.

BIDV Metlife also plans to gain significant growth in the bancassurance sector and build a strong agency network in the next two years. Digital life insurance products will also feature significantly in BIDV MetLife's growth.