Angliss Singapore Pte Ltd – APEA – Asia Pacific Enterprise Awards

CORPORATE EXCELLENCE

Angliss Singapore Pte Ltd

Introduction
“Challenging ourselves for a greater tomorrow” has been the driving force of how Angliss Singapore serves those who serve great food.

With this determination to push through every challenge, Angliss Singapore has emerged today as the preferred foodservice provider in Singapore and the region.

Anchored by a long history of over 70 years of experience in the foodservice industry, Angliss Singapore has transformed from a commodity trading food business to a leading distributor of premium gourmet brands.

It continues to stay ahead of the competition by aiming for a new milestone of being among the first in the Food & Beverage industry to achieve the new benchmark of ISO 45001 Food Safety Management System accreditation.

Growth into New Markets
Angliss Singapore continues to pursue new possibilities by constantly sourcing for foods that are of highest quality and produced in sustainable ways to meet increasing demands for healthy and safe foods.

Going beyond offering premium goods and gourmet food, Angliss Singapore pioneered bringing live seafood from sea to table through its new business unit – Angliss Live Seafood. Starting with only one tank holding live lobsters, it has grown to hold a volume of 50 tanks of live seafood in storage with more than 80 types of seafood through partnerships from Korea, Russia, Vietnam, and China.

With new e-commerce capabilities to reach B2B and B2C markets, the introduction of an online order system provides greater customer convenience and reduces the waiting time of being served through the call centre or on-ground sales staff.

These strategic and entrepreneurial moves led by the hard work of every Angliss staff resulted in market share of its premium goods and gourmet foods jumping from 10% to 40%, with growing revenue of over S$157 million in 2018.

“We ride on waves of technology to power our business z in new ways.”

With the foresight of her leaders, Angliss Singapore moved quickly to harness technology to support business needs better. The introduction of a new Warehouse Management System transformed daily operations from a manual and labour intensive process into a more integrated system that allows systematic food traceability and stock control of large volumes of an extensive range of stock keeping units.

Aiming for a fleet management system to be implemented next, it would create a breakthrough in how delivery vehicles can be more intelligently routed for faster deliveries to customers without a need to increase the fleet size.

Gaining Knowledge, Sharing Expertise
“With higher expectations because of interest and travel experiences, we innovate ways to bring excitement in food for our customers”

From farm to table, there is a science and process behind every ingredient. To cultivate this knowledge, Angliss Singapore actively organises trips to local and overseas farms for young chefs, suppliers, and customers. This creates a greater understanding of the production of food from farm to factory, and brings a wider exposure to ingredients that are not usually seen in typical markets.

Partnering in-house corporate chefs with on-the-ground salespeople, products are also tried and tested through innovative recipes before they pass on the relevant knowledge and usage to customers.

With more than 200 staff on team, Angliss Singapore prioritizes building a strong team spirit throughout the year. Whether it is the company-wide team building boot-camp or annual dinners and festive celebrations, management and staff connect and interact deeper over these informal and fun events that help foster greater engagement at work. Such bonding activities have also unleashed the creativity of its staff, with the inclusion of a company pledge and song that forms a common thread of solidarity throughout the team.

Leaving an Impact That Lasts
“We want to build a business with empathy at its core.”

A heart to serve is an integral part of Angliss Singapore. Beyond the expectation of giving food products to low-income elderly community in Singapore, Angliss

Singapore believes in going the extra mile to care for their real needs. Managing Director Ms Angel Ding observed during the food distribution programmes carried out that many elderly do not have any proper provision of common medical supplies. It birthed the novel idea of supplying fully kitted first-aid boxes that are packed with supplies such as medication for headaches and flu, medicated oils, plasters and masks which are refreshed annually.

“We believe in mentoring the younger generation of leaders that carries the heart of Angliss for the next level of growth.”

Believing in the power of youth, Angliss Singapore sees training and development of employees as critical in nurturing the next generation of leaders. Through planned rotations throughout their career, new employees are given autonomy to learn and deepen their experience and expertise so that they can be groomed into future leaders.

By passing on the passion of serving customers and a love for innovation, Angliss Singapore will continue to be a game-changer and a trusted brand in the industry.

CORPORATE EXCELLENCE

Angliss Singapore Pte Ltd

Introduction
“Challenging ourselves for a greater tomorrow” has been the driving force of how Angliss Singapore serves those who serve great food.

With this determination to push through every challenge, Angliss Singapore has emerged today as the preferred foodservice provider in Singapore and the region.

Anchored by a long history of over 70 years of experience in the foodservice industry, Angliss Singapore has transformed from a commodity trading food business to a leading distributor of premium gourmet brands.

It continues to stay ahead of the competition by aiming for a new milestone of being among the first in the Food & Beverage industry to achieve the new benchmark of ISO 45001 Food Safety Management System accreditation.

Growth into New Markets
Angliss Singapore continues to pursue new possibilities by constantly sourcing for foods that are of highest quality and produced in sustainable ways to meet increasing demands for healthy and safe foods.

Going beyond offering premium goods and gourmet food, Angliss Singapore pioneered bringing live seafood from sea to table through its new business unit – Angliss Live Seafood. Starting with only one tank holding live lobsters, it has grown to hold a volume of 50 tanks of live seafood in storage with more than 80 types of seafood through partnerships from Korea, Russia, Vietnam, and China.

With new e-commerce capabilities to reach B2B and B2C markets, the introduction of an online order system provides greater customer convenience and reduces the waiting time of being served through the call centre or on-ground sales staff.

These strategic and entrepreneurial moves led by the hard work of every Angliss staff resulted in market share of its premium goods and gourmet foods jumping from 10% to 40%, with growing revenue of over S$157 million in 2018.

“We ride on waves of technology to power our business z in new ways.”

With the foresight of her leaders, Angliss Singapore moved quickly to harness technology to support business needs better. The introduction of a new Warehouse Management System transformed daily operations from a manual and labour intensive process into a more integrated system that allows systematic food traceability and stock control of large volumes of an extensive range of stock keeping units.

Aiming for a fleet management system to be implemented next, it would create a breakthrough in how delivery vehicles can be more intelligently routed for faster deliveries to customers without a need to increase the fleet size.

Gaining Knowledge, Sharing Expertise
“With higher expectations because of interest and travel experiences, we innovate ways to bring excitement in food for our customers”

From farm to table, there is a science and process behind every ingredient. To cultivate this knowledge, Angliss Singapore actively organises trips to local and overseas farms for young chefs, suppliers, and customers. This creates a greater understanding of the production of food from farm to factory, and brings a wider exposure to ingredients that are not usually seen in typical markets.

Partnering in-house corporate chefs with on-the-ground salespeople, products are also tried and tested through innovative recipes before they pass on the relevant knowledge and usage to customers.

With more than 200 staff on team, Angliss Singapore prioritizes building a strong team spirit throughout the year. Whether it is the company-wide team building boot-camp or annual dinners and festive celebrations, management and staff connect and interact deeper over these informal and fun events that help foster greater engagement at work. Such bonding activities have also unleashed the creativity of its staff, with the inclusion of a company pledge and song that forms a common thread of solidarity throughout the team.

Leaving an Impact That Lasts
“We want to build a business with empathy at its core.”

A heart to serve is an integral part of Angliss Singapore. Beyond the expectation of giving food products to low-income elderly community in Singapore, Angliss

Singapore believes in going the extra mile to care for their real needs. Managing Director Ms Angel Ding observed during the food distribution programmes carried out that many elderly do not have any proper provision of common medical supplies. It birthed the novel idea of supplying fully kitted first-aid boxes that are packed with supplies such as medication for headaches and flu, medicated oils, plasters and masks which are refreshed annually.

“We believe in mentoring the younger generation of leaders that carries the heart of Angliss for the next level of growth.”

Believing in the power of youth, Angliss Singapore sees training and development of employees as critical in nurturing the next generation of leaders. Through planned rotations throughout their career, new employees are given autonomy to learn and deepen their experience and expertise so that they can be groomed into future leaders.

By passing on the passion of serving customers and a love for innovation, Angliss Singapore will continue to be a game-changer and a trusted brand in the industry.