METROPOLITAN ELECTRICITY AUTHORITY | APEA - Regional Edition - Asia Pacific Enterprise Awards

METROPOLITAN ELECTRICITY AUTHORITY

 

CORPORATE EXCELLENCE CATEGORY

METROPOLITAN ELECTRICITY AUTHORITY

Energy


www.mea.or.th

Information about the Company

Metropolitan Electricity Authority (MEA) is a state enterprise, one of three electric utility providers in Thailand, that was established in 1958. MEA's main responsibility is to provide electricity covering 3,192 square kilometers in Bangkok and two other major cities, Nonthaburi and Samut Prakan.

MEA is transforming its company into the digital era and improving service quality for the public with the Triple Go for Goal policy, which includes Go Smart, Go Digital, and Go Green, under the vision "Energy for City Life, Energize Smart Living" to drive sustainable urban living. Go Smart enhances electricity stability through the Smart Metro Grid, Go Digital upgrades services to a fully digital experience with e-services on the MEASY platform and secure eLG on Blockchain, whereas Go Green promotes a Low Carbon Society by supporting the EV Ecosystem, anticipating increased EV usage by 2037.

MEA also aligns its organizational objectives with the Ministry of Interior's regulations and policies and is fully committed to promoting sustainability and being a customer-centered organization that keeps electricity safe, clean, reliable, and affordable for everyone.

Corporate Culture & Company Activities

MEA has built an organizational culture that serves as a fundamental basis for its continuous and sustainable development, growth, and success. This is achieved through good governance principles, ensuring that the Board of Directors, management, and employees work ethically and efficiently to achieve the organization's mission and business goals with transparency, responsibility towards society and the environment, and consideration for all stakeholders. MEA respects human rights and emphasizes the prevention and eradication of all forms of corruption in line with its good governance policy.

In addition, MEA also supports the development of the Thai citizens' quality of life through community service activities focusing on efficient and safe electricity use. MEA also supports vulnerable groups by donating to responsible foundations and associations. This support enables them to gain access to medical, social, and vocational rehabilitation. The company’s ultimate goal is to help them become self-reliant and fully integrated into society, reflecting one of the core missions of MEA to enhance the quality of life for all people.

Energy for City Life, Energize Smart Living.



Achievements and Impact

MEA has a systematic process for improving its employees and leaders by creating a development plan that aligns with the organization's needs in both the short and long term. This includes a human resource master plan and strategic action plan that links to the organization's strategic plan and the changing internal and external circumstances.

The plans are reviewed annually to improve work processes and enhance the development of MEA's employees systematically in line with the organization's actual needs. This promotes MEA's learning culture to facilitate knowledge exchange and sharing, enabling the creation, transfer, and retention of knowledge, as well as serving as a solid foundation for fostering innovation and improving key processes through knowledge management, enhancing significant value for the organization.

The company also has a Talent Management Plan Project, which raises the potential of personnel and creates long-term leaders who are ready for the succession of first-level executives or important positions that support organizational strategy.

MEA currently has 7,302 employees, assets worth THB 279,825 million, and earns THB 258,319 million in income.

Future Direction

MEA faces a rapidly changing situation in economic, social, and political aspects, especially disruptive technology and the government's policy to promote renewable energy, which directly affects and influences the organization's management in the future. Human resource management is important in driving the organization to success. In particular, the succession planning system is an important tool to prevent interruptions and prepare for succession in key positions and critical positions that are important forces in managing the core business, related business, and new business that may arise in the future.

To move towards the vision effectively, MEA has a Succession Plan Project as a readiness process to continuously raise potential levels. It raises the Director of the department's potential to be ready for the succession of senior executives and raises the Assistant Director of the department’s potential, as well as ensures the Director of Division or equivalent will be ready for the succession of executives at the department level.

COMPANY MILESTONES