CORPORATE EXCELLENCE CATEGORY

DON MUANG TOLLWAY PUBLIC CO.,LTD.

Transportation & Logistics

www.tollway.co.th/en/home

Information about the Company

Don Muang Tollway Public Company Limited (DMT) is the private company that was granted a concession to construct and operate the elevated toll road, Utra Phimuk – Din Daeng to the National Memorial Section. This was done under the Concession Agreement in respect of the Highway No. 31 Viphavadi-Rangsit Road, of which the Department of Highways under the Ministry of Transport, is the concession holder. The company provides a full service to the tollway users which consists of toll collection, traffic management, rescue service, and maintenance service.

DMT’s vision is to be a pioneer in transportation and related sectors and operate with a sustainable, efficient, and modern management approach.

Its mission is to drive organizational growth by integrating with Thailand’s transportation network and expanding in Bangkok and its suburbs. The company aims to lead sustainably by enhancing its transportation services and continually improving data analysis, management, and technology. DMT is committed to developing its workforce and leveraging technology to support its core mission and foster innovation. Additionally, DMT focuses on delivering lasting value through responsible environmental, social, and corporate governance practices, ensuring it serves all stakeholders effectively.

These visions and missions are to be carried out in accordance with DMT’s corporate values of Customer Focus, Achievement Motivation, and Teamwork.

Corporate Culture & Company Activities

The company emphasizes stakeholder satisfaction by understanding needs and ensuring equal treatment both within and outside the organization, striving to deliver valuable performance and satisfaction.

DMT values teamwork, respect, and adaptability, fostering collaboration and effective communication. The company strives for success by fostering motivation and perseverance to overcome obstacles and remain committed to achieving its goals. This includes encouraging employees to effectively address job-related challenges, both independently and collaboratively.

The company also prioritizes trust, integrity, and constructive feedback to achieve its goals and sustainable success. DMT’s commitment to its customers includes delivering excellent service, upholding social and environmental responsibility, and ensuring safety and security in all aspects of its operations.

Besides that, DMT’s CSR policy consists of two parts: CSR-in Process and CSR-after Process. CSR-in Process is the social responsibility policy for normal business operations and involves operating its business to meet stakeholder expectations while seeking opportunities to exceed those expectations.

CSR-after Process is the social responsibility policy which has been divided into 5 programs. These are: (1) Tollway Smart Way: Enhances educational opportunities by providing scholarships and renovating schools; (2) Tollway Healthy Way: Promotes community health through initiatives focused on physical, mental, and behavioral well-being; (3) Tollway Safety Way: Improves road safety with year-round awareness campaigns and designates temples, hospitals, and schools as safe zones; (4) Tollway Better Way: Supports underserved communities through donations to remote areas; and (5) Tollway Green Way: Protects the environment through reducing, reusing, recycling, and reforestation efforts.

Tollway…Your Way.

An Alternative That Values Your Journey

Achievements and Impact

Since its inception, DMT has made notable progress and achieved several milestones. Key improvements include a steady rise in traffic volume, leading to higher toll revenues and financial growth. The company is currently expanding its tollway network and upgrading infrastructure to meet increasing demand and enhance user experience. Additionally, DMT has integrated advanced technology, such as electronic toll collection systems, to improve efficiency and reduce congestion.

DMT is also committed to sustainability through various initiatives aligned with ESG principles. These include reducing environmental impact, engaging with the community, and pursuing projects that support these goals. In terms of joint ventures, DMT has partnered with ASIAM Infra to broaden its infrastructure maintenance and inspection services. The company's listing on the Stock Exchange of Thailand has provided capital for expansion and new investments.

On the environmental front, DMT has obtained CFO Certification from TGO and is working on reducing GHG emissions. This includes installing solar panels at toll plazas and converting vehicles to electric. The company focuses on reducing, reusing, and recycling with set targets.

Socially, DMT promotes inclusive growth and community well-being, adhering to human rights principles as outlined by UNGC, UDHR, and UNGP. It has also strengthened corporate governance by implementing Enterprise Risk Management, Business Ethics, an Anti-Corruption Policy, a Supplier Code of Conduct, Cybersecurity measures, and a CG Policy to address material business issues effectively.

Future Direction

Extending DMT’s concession to acquire additional toll road concessions marks a major milestone for the company. DMT is actively exploring new opportunities beyond its core operations, with a strong focus on Environmental, Social, and Governance (ESG) initiatives. These ventures address climate change, resource conservation, and social equity by integrating sustainable practices to reduce environmental impact, improve community well-being, and uphold robust governance standards.

A key achievement is the launch of ASIAM Infra, a joint venture with Japanese partners specializing in preventive maintenance and infrastructure inspection. This initiative ensures the durability and safety of vital structures like bridges and roads while employing environmentally friendly practices, such as using sustainable materials and minimizing waste. Through these efforts, DMT aims to set a benchmark for sustainability in the toll road industry, contributing to resilient infrastructure and a greener, more equitable future.