CORPORATE EXCELLENCE CATEGORY
UHS Essential Health Philippines, Inc.
Direct Selling Industry
www.usana.com/ux/dotcom/enu-PH/story
Information about the Company
Founded in 1992 by microbiologist and immunologist Dr. Myron Wentz, USANA Health Sciences is a US-based international direct-selling company that researches, manufactures, and sells premium, science-based supplements, personal care and healthy living products. Today, USANA is a billion-dollar company with 1,400 employees around the world in a variety of skilled positions. USANA currently operates in 24 countries including the Philippines where operations began in January 2009. USANA’s newest markets are Romania, Italy, Germany and Spain which opened in 2018.With an international outreach and a vast product range, USANA is able to support a wide range of customers. USANA has always been at the forefront of scientific research and product development. USANA’s customers receive only the highestquality products that are backed by trusted and proven science. USANA’s world-class research and development team also tests the potency and purity of each product in the company’s on-site laboratories.
The USANA vision has remain the same for close to 29 years now. Quoting from Dr. Wentz, “I dream of a world free from pain and suffering of degenerative disease. Share my vision. Love life and live it to its fullest in happiness and health.” This has become the cornerstone of USANA’s vision of becoming The Healthiest Family on Earth. While USANA’s goal is to empower the individual, the company’s Mission is to develop and provide science-based health products of the highest quality, distributed internationally through direct sales, thus, creating a rewarding opportunity for its independent associates, shareholders, customers and employees.
Corporate Culture & Company Activities
USANA employees enjoy a unique work culture that embodies the company’s core values of Excellence, Integrity, Health, and Community. With Excellence, the company relies on scientific research to provide innovative, healthy living solutions, and empower individuals to continually improve each day. In Integrity, employees demonstrate honesty, responsibility, and accountability through their individual actions. For Health, the company cultivates a holistic view of wellness that supports a healthy body and a strong mind. For the Community, USANA supports, care for, and encourage one another—and the world—to live happier, healthier lives.The Cellular Nutrition Company.
Achievements and Impact
The COVID-19 pandemic has brought unprecedented challenges to businesses around the world. The USANA family has found ingenious ways to reach out to associates, managing and fulfilling their orders. It utilised social media platforms and video communications to reach out to customers. The level of commitment among the employees has been outstanding where a group of staff even volunteered to convert a portion of the workplace to be their temporary living quarters.USANA believes in supporting communities. The USANA Foundation has spent the last nine years feeding hungry children and providing disaster relief. Since its inception in 2012, the USANA Foundation has donated tens of millions of meals to needy families around the world. USANA Philippines has partnered with several non-governmental organisations and individuals to deliver aid to those who are in need of it. USANA also holds its World Service Week in June where employees and associates donate their time and resources to help a neighbour, stranger or charitable organisation.
USANA Philippines continues to be the No. 1 Vitamins and Dietary Supplements Brand in the Philippines1 for three years in a row. It has also been awarded the Inspirational Brand Category, from the Direct Selling Industry, by the Asia Pacific Enterprise Awards 2020 Regional Edition. USANA Philippines has achieved phenomenal double to triple digit growth of 55% and 112% in terms of product sales and sources of growth, respectively. Its manpower grew by 19% over the last year, increasing from 36 to 43.
Future Direction
To sustain growth, USANA will continue to focus on its major growth drivers — customer acquisition and retention, expand brand building activities and enhance customer experience. The Back to Basics training strategies will be maintained to support these growth drivers. USANA Philippines is projected to achieve a minimum growth of 5% by year end and a steady growth of between 5-10% in the next three years.COMPANY MILESTONES
