Land Bank of the Philippines – APEA – Asia Pacific Entrepreneurship Awards

OUTSTANDING CATEGORY

GILDA E. PICO
PRESIDENT & CEO


Land Bank of the Philippines
Landbank Plaza, 1598 M.H. Del Pilar Cor.
Dr. Dr. J. Quintos Sts.,
Malate, Manila, Philippines 1004
(632) 405 7374
www.landbank.com


A transformational leader – this is how Gilda E. Pico is often described by colleagues at the Land Bank of the Philippines (LANDBANK) and in the Philippine banking industry in general. She is one leader whose quiet but determined ways have transformed LANDBANK from an unassuming financial institution to become one of the leading universal banks in the country today.

Steering a unique organization like LANDBANK takes more than skills, competence and strong leadership. It also takes a solid commitment for development, a clear vision for inclusive growth and a heart for service – qualities which fittingly describe Gilda who is the first woman president, and the first in career position to be appointed as head of the institution. Her fortitude, deep concern for others and extensive knowledge seasoned by more than four decades of banking experience, had fully prepared her to take on this challenging task.

Gilda says she had always known that she would work in a bank due mainly to the influence of her father in her decision to pursue a Commerce degree from the College of the Holy Spirit where she graduated Magna Cum Laude, and later became a Certified Public Accountant. What she did not foresee then was that she would someday be heading one of the country’s biggest banks.

When Gilda joined LANDBANK, it was still a relatively small bank but even then, she believed that it had a big potential for growth. She joined LANDBANK in 1981 as assistant vice president and gradually moved up to key positions until her appointment as acting President in 2005 and as full-fledged President in 2006. Today, she is regarded as one of the pillars of LANDBANK, having handled major positions from backroom to frontline operations which allow her to contribute significantly in making it the country’s premier financial institution in the countryside today. Gilda leads the Bank in striking a balance in pursuing its three business goals: pursuit of mandate, institutional viability, and customer service. Under her leadership, LANDBANK reinforced its commitment to its social mandate as reflected in the implementation of development programs for its identified priority sectors. The Bank also sustains its financial strength, achieving record net income year after year, while assets, deposits, loans, capital and financial performance ratios remain on the uptrend. Customer service also means adopting innovative approaches in delivering much- needed services; even as the Bank strives to be present where it is needed, and to be needed where it is present.

Her contributions to the success of LANDBANK can be summarized in the following:

  • She has demonstrated that developmental banking can be viable and profitable. When she assumed her post as Acting President, the Bank’s loan portfolio increased from Php 143 Billion to Php 303.9 billion in 2013, while net income grew from Php 3 billion to Php 11.7 billion in 2013.
  • She expanded the branch and ATM network of LANDBANK. ATMs doubled from 680 in 2005 to 1,300 to date. LANDBANK was the first commercial bank to become present in all 81 provinces of the country, providing banking services even to the remotest areas. Gilda also spearheaded the implementation of the LANDBANK Easy Access Facility which functions as an “Other Banking Office”.
  • She promoted the adoption of technology solutions and IT projects to support operations, expand capacity and align technology support with global standards. LANDBANK also aggressively ventured into making transactions easier and more convenient for clients by offering responsive and innovative products through variousalternative distribution channels, such as with the LANDBANK Mobile Loan Saver (LMLS) – the first paperless, fully electronic salary loan application and processing in the country which allows employees of companies with payroll account with LANDBANK to apply for loans using their mobile phones.
  • She pursued concerns for the environment and quality management system. Gilda constantly keeps the institution’s banking operations at par with industry leaders and international standards i.e. by launching the ISO 9001:2008 Quality Management System (QMS) Program and becoming an ISO 14001:2004 (Environmental Management System/ EMS) – certified institution.

A no-nonsense leader, Gilda is generally seen as a mother figure in the institution who, while usually firm, nurtures strong relationships built on mutual respect and genuine concern that motivates LANDBANK employees to achieve results. Gilda lives by the credo of “leadership by inspiration” as she believes that inspiring action works best to get things done. She draws inspiration from the more than 7,750 Landbankers nationwide who are under her stewardship, in the same way that she strives to inspire them.

Building client relationships is also a priority for Pico. She finds time to go to the provinces and touch base with Bank clients and partners. She dialogues with farmers and fishers, micro, small and medium entreprenuers and listens and addresses their concerns. She also meets with officials of local government units about their loan requirements for developmental projects. This hands-on leadership approach enables her to be at the forefront of providing creative solutions and introducing innovative products to better serve the Bank’s diverse customers.

Despite her usually hectic work schedule, she makes it a point to balance her personal and professional life, which is what she also encourages among all our employees. She draws strength from practicing her faith and being prayerful.

LANDBANK’s recent awards include the Sustainable Business Awards where it won as the Best Overall Winner. LANDBANK was recognized for its inclusive business models, innovative programs, environmental and renewable energy projects, CSR initiatives, and for improving the livelihood of local communities. It also received awards from the Association of Development Financing Institutions in Asia and the Pacific (ADFIAP) for its various infrastructure development and CSR programs. LANDBANK was also conferred with awards (for two years) from the Global Sustainable Finance Network at the Karlsruhe Sustainable Finance Awards for its significant contributions to the field of sustainable finance. These distinctions affirm LANDBANK’s continuing effort to embed sustainability in its work principles, products, services and programs.

As LANDBANK celebrates its 51st year, Gilda leads the Bank into a new decade. LANDBANK’s mission is to be able to deliver responsive financial and support services to its clients by using best technology solutions and developing talents that exemplify the highest standards of ethics and excellence. All these are in pursuit of LANDBANK’s vision to be the top universal bank promoting inclusive growth and improving the quality of life, especially in the Philippine countryside.

In dialogues with Landbankers, Pico would often say, “Service is the heartbeat of LANDBANK” – which speaks of her commitment to nurture a service attitude and bring out the best in her officers and staff. When asked what has kept her going for the past 33 years (and counting) that she has been with LANDBANK, Gilda says she continues to draw inspiration from being able to help and make a difference in the lives of people.

“Ultimately, we want to be remembered for having worked hard to help our clients and stakeholders grow. Development banking need not be a dole out. The poor and marginalized can be banked on and still deliver bottom line for the company – LANDBANK’s success proves that. These people just need hands to hold in order to achieve their financial and development goals,” Pico adds.

OUTSTANDING CATEGORY

GILDA E. PICO
PRESIDENT & CEO

A transformational leader – this is how Gilda E. Pico is often described by colleagues at the Land Bank of the Philippines (LANDBANK) and in the Philippine banking industry in general. She is one leader whose quiet but determined ways have transformed LANDBANK from an unassuming financial institution to become one of the leading universal banks in the country today.

Steering a unique organization like LANDBANK takes more than skills, competence and strong leadership. It also takes a solid commitment for development, a clear vision for inclusive growth and a heart for service – qualities which fittingly describe Gilda who is the first woman president, and the first in career position to be appointed as head of the institution. Her fortitude, deep concern for others and extensive knowledge seasoned by more than four decades of banking experience, had fully prepared her to take on this challenging task.

Gilda says she had always known that she would work in a bank due mainly to the influence of her father in her decision to pursue a Commerce degree from the College of the Holy Spirit where she graduated Magna Cum Laude, and later became a Certified Public Accountant. What she did not foresee then was that she would someday be heading one of the country’s biggest banks.

When Gilda joined LANDBANK, it was still a relatively small bank but even then, she believed that it had a big potential for growth. She joined LANDBANK in 1981 as assistant vice president and gradually moved up to key positions until her appointment as acting President in 2005 and as full-fledged President in 2006. Today, she is regarded as one of the pillars of LANDBANK, having handled major positions from backroom to frontline operations which allow her to contribute significantly in making it the country’s premier financial institution in the countryside today. Gilda leads the Bank in striking a balance in pursuing its three business goals: pursuit of mandate, institutional viability, and customer service. Under her leadership, LANDBANK reinforced its commitment to its social mandate as reflected in the implementation of development programs for its identified priority sectors. The Bank also sustains its financial strength, achieving record net income year after year, while assets, deposits, loans, capital and financial performance ratios remain on the uptrend. Customer service also means adopting innovative approaches in delivering much- needed services; even as the Bank strives to be present where it is needed, and to be needed where it is present.

Her contributions to the success of LANDBANK can be summarized in the following:

  • She has demonstrated that developmental banking can be viable and profitable. When she assumed her post as Acting President, the Bank’s loan portfolio increased from Php 143 Billion to Php 303.9 billion in 2013, while net income grew from Php 3 billion to Php 11.7 billion in 2013.
  • She expanded the branch and ATM network of LANDBANK. ATMs doubled from 680 in 2005 to 1,300 to date. LANDBANK was the first commercial bank to become present in all 81 provinces of the country, providing banking services even to the remotest areas. Gilda also spearheaded the implementation of the LANDBANK Easy Access Facility which functions as an “Other Banking Office”.
  • She promoted the adoption of technology solutions and IT projects to support operations, expand capacity and align technology support with global standards. LANDBANK also aggressively ventured into making transactions easier and more convenient for clients by offering responsive and innovative products through variousalternative distribution channels, such as with the LANDBANK Mobile Loan Saver (LMLS) – the first paperless, fully electronic salary loan application and processing in the country which allows employees of companies with payroll account with LANDBANK to apply for loans using their mobile phones.
  • She pursued concerns for the environment and quality management system. Gilda constantly keeps the institution’s banking operations at par with industry leaders and international standards i.e. by launching the ISO 9001:2008 Quality Management System (QMS) Program and becoming an ISO 14001:2004 (Environmental Management System/ EMS) – certified institution.


Land Bank of the Philippines
Landbank Plaza, 1598 M.H. Del Pilar Cor.
Dr. Dr. J. Quintos Sts.,
Malate, Manila, Philippines 1004
(632) 405 7374
www.landbank.com


A no-nonsense leader, Gilda is generally seen as a mother figure in the institution who, while usually firm, nurtures strong relationships built on mutual respect and genuine concern that motivates LANDBANK employees to achieve results. Gilda lives by the credo of “leadership by inspiration” as she believes that inspiring action works best to get things done. She draws inspiration from the more than 7,750 Landbankers nationwide who are under her stewardship, in the same way that she strives to inspire them.

Building client relationships is also a priority for Pico. She finds time to go to the provinces and touch base with Bank clients and partners. She dialogues with farmers and fishers, micro, small and medium entreprenuers and listens and addresses their concerns. She also meets with officials of local government units about their loan requirements for developmental projects. This hands-on leadership approach enables her to be at the forefront of providing creative solutions and introducing innovative products to better serve the Bank’s diverse customers.

Despite her usually hectic work schedule, she makes it a point to balance her personal and professional life, which is what she also encourages among all our employees. She draws strength from practicing her faith and being prayerful.

LANDBANK’s recent awards include the Sustainable Business Awards where it won as the Best Overall Winner. LANDBANK was recognized for its inclusive business models, innovative programs, environmental and renewable energy projects, CSR initiatives, and for improving the livelihood of local communities. It also received awards from the Association of Development Financing Institutions in Asia and the Pacific (ADFIAP) for its various infrastructure development and CSR programs. LANDBANK was also conferred with awards (for two years) from the Global Sustainable Finance Network at the Karlsruhe Sustainable Finance Awards for its significant contributions to the field of sustainable finance. These distinctions affirm LANDBANK’s continuing effort to embed sustainability in its work principles, products, services and programs.

As LANDBANK celebrates its 51st year, Gilda leads the Bank into a new decade. LANDBANK’s mission is to be able to deliver responsive financial and support services to its clients by using best technology solutions and developing talents that exemplify the highest standards of ethics and excellence. All these are in pursuit of LANDBANK’s vision to be the top universal bank promoting inclusive growth and improving the quality of life, especially in the Philippine countryside.

In dialogues with Landbankers, Pico would often say, “Service is the heartbeat of LANDBANK” – which speaks of her commitment to nurture a service attitude and bring out the best in her officers and staff. When asked what has kept her going for the past 33 years (and counting) that she has been with LANDBANK, Gilda says she continues to draw inspiration from being able to help and make a difference in the lives of people.

“Ultimately, we want to be remembered for having worked hard to help our clients and stakeholders grow. Development banking need not be a dole out. The poor and marginalized can be banked on and still deliver bottom line for the company – LANDBANK’s success proves that. These people just need hands to hold in order to achieve their financial and development goals,” Pico adds.