Tectra Sdn Bhd | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards
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FAST ENTERPRISE CATEGORY

Tectra Sdn Bhd

Information about the Company
Established in 2015, Tectra Sdn Bhd (Tectra), previously known as TECMCO Sdn Bhd has over 10 years of collective experience in supplying a wide range of medium voltage (MV) and high voltage (HV) switchgears and transformers in the engineering industry. The company is a distributor of high-quality switchgears and transformers that are manufactured in China, Thailand, and Malaysia. Its clients come from various industries such as power, automobiles, commercial development, educational institutions, government buildings, petrochemicals, and even iron and steel works. Tectra is also the exclusive distributor for Thai Trafo and XD Jinan Transformers in Malaysia.

Tectra prides itself as the one-stop MV equipment system specialist, providing engineering consultation, supply and installation, after-sales service, and minor repairs for all MV-related projects. The company is committed to providing on-site support to clients for 2 hours within any location of 50km from its headquarters in Penang.

Tectra aims to be the benchmark and trusted partner for customers seeking medium-voltage equipment solutions in Malaysia. The company is also dedicated to remaining commercially competitive by providing quality products and expert services in the MV/HV industry.

Besides that, integrity is at the core of all dealings and management practices. Tectra emphasizes Continuous Personal Development (CPD), where the importance of imparting more knowledge to both employees and clients fosters a culture of teaching and guidance. Tectra also prioritizes a safe and healthy work environment, while consistently striving to achieve excellence from the start.

On another note, Tectra is also a qualified member of the Construction Industry Development Board (CIDB) and a Suruhanjaya Tenaga Contractor.

Corporate Culture & Company Activities
At Tectra, every customer matters, and the company prides itself on treating all clients with equal importance, regardless of the size of their business. The company emphasizes timely delivery of both its products and an all-inclusive service that caters to the client’s needs. By operating through the viewpoint of its clients, Tectra can understand its client’s requirements, enabling the company to provide tailored solutions.

From the success of one client, future opportunities can be created. This illustrates the power of satisfied customers in driving a company’s growth. Instead of spreading resources widely, the company focuses by providing in-depth service and taking care of its customers while maintaining a quality-over-quantity approach. Tectra currently serves the northern region of Kulim and Penang Island; this strategic focus allows the company to maintain a high standard for all its clients.

Tectra’s beliefs are that its corporate values are deeply rooted in the development of its staff’s abilities and in creating a family-oriented environment. Recognizing that employees are its greatest assets, the company treats every team member as part of a close-knit family. Each individual’s contribution is significant, as strong and supported employees will elevate the entire organization. To boost company morale, Tectra organizes a variety of activities designed to improve teamwork and instill a positive work environment. High morale within the team motivates everyone to work towards common goals which creates a unified and driven workforce.

With the company now facing rapid expansion, one of its main challenges is a lack of manpower alongside its dedication to developing well-trained employees to deliver quality client service. It is easy to see that a cornerstone of Tectra’s operating philosophy is the necessity of knowledge acquisition. This dedication is exemplified in the company’s leadership as both directors of the company are now currently enrolled in an Executive MBA program, demonstrating the company’s values of continuous learning and the importance of knowledge in achieving success.

Achievements & Impact
Since its inception in 2015, Tectra has made significant strides in the medium voltage (MV) and high voltage (HV) equipment industry, establishing itself as a trusted and innovative leader. With over a decade of collective experience, the company has successfully captured exclusive distributorship from Thai Trafo Transformer (Top 5 Thai Transformer Manufacturer) and XD Jinan Transformers (Top 3 Chinese Transformer Manufacturer).

Tectra has also since expanded from a 2-person team with a rented office space of less than 1000-square-feet in 2015, to having an employee size of more than 10 people in 2024. To accommodate the growing team, the company has since acquired a new 5200-square-feet office at a light industrial area.

With its unwavering commitment to excellence, customer satisfaction, and good industry practices, Tectra achieved a high revenue turnover throughout its journey in this industry. In 2018, the company has achieved its first 7-figure sales and through further encouragement on its employees’ improvement to skills and knowledge, Tectra was able to hit the next milestone of earning an RM8 million revenue turnover in 2021. The following year, Tectra more than doubled its revenue to RM17 million while also acquiring its single largest purchase order of RM22 million from a semiconductor manufacturing plant in Kulim. In 2023, Tectra again successfully realized a doubling in revenue turnover of RM37 million.

Tectra’s achievements are attributed to its strategy on building a holistic approach towards talent development, emphasizing the growth of employees across multiple areas. This includes initiatives such as providing gym memberships to promote physical health and supporting continuous learning to enhance their expertise. The development of comprehensive Standard Operating Procedures (SOPs) is also in place to ensure seamless transitions between employees and the sustainability of the overall operations. Tectra is also increasingly proactive towards aligning the company’s policies with the Environmental, Social, and Governance (ESG) principles, understanding the importance of these policies for future client requirements. By doing so, the company ensures that it’s strategic initiatives not only cover all aspects of operations but also to meet the evolving needs of its clients.

Future Direction
Tectra will be embarking on an exciting journey into establishing a subsidiary company called Tectra MV Services Sdn Bhd. This new company will focus on providing services beyond just delivery. It will extend its servicing line to include installation, testing and commissioning, after-sale service as well as service contracts (maintenance), and repairs. This ensures clients are supported by the company throughout the entire product’s lifecycle.

Also in line with Tectra’s commitment towards self-improvement and knowledge, Tectra Academy will soon be launched. University lecturers will be engaged to provide technical training to both clients and employees. This approach will provide the clients a full understanding of the products they acquire and that employees are well-trained to meet client’s expectations. This strategic direction marks the company’s dedication to customer satisfaction and excellent service. By collaborating with like-minded entities, the company can unify its resources, market insights, and expertise thus fostering synergistic advantages that push its expansion efforts.

FAST ENTERPRISE CATEGORY

Tectra Sdn Bhd

Information about the Company
Established in 2015, Tectra Sdn Bhd (Tectra), previously known as TECMCO Sdn Bhd has over 10 years of collective experience in supplying a wide range of medium voltage (MV) and high voltage (HV) switchgears and transformers in the engineering industry. The company is a distributor of high-quality switchgears and transformers that are manufactured in China, Thailand, and Malaysia. Its clients come from various industries such as power, automobiles, commercial development, educational institutions, government buildings, petrochemicals, and even iron and steel works. Tectra is also the exclusive distributor for Thai Trafo and XD Jinan Transformers in Malaysia.

Tectra prides itself as the one-stop MV equipment system specialist, providing engineering consultation, supply and installation, after-sales service, and minor repairs for all MV-related projects. The company is committed to providing on-site support to clients for 2 hours within any location of 50km from its headquarters in Penang.

Tectra aims to be the benchmark and trusted partner for customers seeking medium-voltage equipment solutions in Malaysia. The company is also dedicated to remaining commercially competitive by providing quality products and expert services in the MV/HV industry.

Besides that, integrity is at the core of all dealings and management practices. Tectra emphasizes Continuous Personal Development (CPD), where the importance of imparting more knowledge to both employees and clients fosters a culture of teaching and guidance. Tectra also prioritizes a safe and healthy work environment, while consistently striving to achieve excellence from the start.

On another note, Tectra is also a qualified member of the Construction Industry Development Board (CIDB) and a Suruhanjaya Tenaga Contractor.

Corporate Culture & Company Activities
At Tectra, every customer matters, and the company prides itself on treating all clients with equal importance, regardless of the size of their business. The company emphasizes timely delivery of both its products and an all-inclusive service that caters to the client’s needs. By operating through the viewpoint of its clients, Tectra can understand its client’s requirements, enabling the company to provide tailored solutions.

From the success of one client, future opportunities can be created. This illustrates the power of satisfied customers in driving a company’s growth. Instead of spreading resources widely, the company focuses by providing in-depth service and taking care of its customers while maintaining a quality-over-quantity approach. Tectra currently serves the northern region of Kulim and Penang Island; this strategic focus allows the company to maintain a high standard for all its clients.

Tectra’s beliefs are that its corporate values are deeply rooted in the development of its staff’s abilities and in creating a family-oriented environment. Recognizing that employees are its greatest assets, the company treats every team member as part of a close-knit family. Each individual’s contribution is significant, as strong and supported employees will elevate the entire organization. To boost company morale, Tectra organizes a variety of activities designed to improve teamwork and instill a positive work environment. High morale within the team motivates everyone to work towards common goals which creates a unified and driven workforce.

With the company now facing rapid expansion, one of its main challenges is a lack of manpower alongside its dedication to developing well-trained employees to deliver quality client service. It is easy to see that a cornerstone of Tectra’s operating philosophy is the necessity of knowledge acquisition. This dedication is exemplified in the company’s leadership as both directors of the company are now currently enrolled in an Executive MBA program, demonstrating the company’s values of continuous learning and the importance of knowledge in achieving success.
Achievements & Impact
Since its inception in 2015, Tectra has made significant strides in the medium voltage (MV) and high voltage (HV) equipment industry, establishing itself as a trusted and innovative leader. With over a decade of collective experience, the company has successfully captured exclusive distributorship from Thai Trafo Transformer (Top 5 Thai Transformer Manufacturer) and XD Jinan Transformers (Top 3 Chinese Transformer Manufacturer).

Tectra has also since expanded from a 2-person team with a rented office space of less than 1000-square-feet in 2015, to having an employee size of more than 10 people in 2024. To accommodate the growing team, the company has since acquired a new 5200-square-feet office at a light industrial area.

With its unwavering commitment to excellence, customer satisfaction, and good industry practices, Tectra achieved a high revenue turnover throughout its journey in this industry. In 2018, the company has achieved its first 7-figure sales and through further encouragement on its employees’ improvement to skills and knowledge, Tectra was able to hit the next milestone of earning an RM8 million revenue turnover in 2021. The following year, Tectra more than doubled its revenue to RM17 million while also acquiring its single largest purchase order of RM22 million from a semiconductor manufacturing plant in Kulim. In 2023, Tectra again successfully realized a doubling in revenue turnover of RM37 million.

Tectra’s achievements are attributed to its strategy on building a holistic approach towards talent development, emphasizing the growth of employees across multiple areas. This includes initiatives such as providing gym memberships to promote physical health and supporting continuous learning to enhance their expertise. The development of comprehensive Standard Operating Procedures (SOPs) is also in place to ensure seamless transitions between employees and the sustainability of the overall operations. Tectra is also increasingly proactive towards aligning the company’s policies with the Environmental, Social, and Governance (ESG) principles, understanding the importance of these policies for future client requirements. By doing so, the company ensures that it’s strategic initiatives not only cover all aspects of operations but also to meet the evolving needs of its clients.

Future Direction
Tectra will be embarking on an exciting journey into establishing a subsidiary company called Tectra MV Services Sdn Bhd. This new company will focus on providing services beyond just delivery. It will extend its servicing line to include installation, testing and commissioning, after-sale service as well as service contracts (maintenance), and repairs. This ensures clients are supported by the company throughout the entire product’s lifecycle.

Also in line with Tectra’s commitment towards self-improvement and knowledge, Tectra Academy will soon be launched. University lecturers will be engaged to provide technical training to both clients and employees. This approach will provide the clients a full understanding of the products they acquire and that employees are well-trained to meet client’s expectations. This strategic direction marks the company’s dedication to customer satisfaction and excellent service. By collaborating with like-minded entities, the company can unify its resources, market insights, and expertise thus fostering synergistic advantages that push its expansion efforts.