WORLDLINK CARGO SERVICES SDN BHD | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards
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CORPORATE EXCELLENCE CATEGORY

WORLDLINK CARGO SERVICES SDN BHD

Information about the Company
WORLDLINK CARGO SERVICES SDN BHD (WORLDLINK) has grown to become one of the leading international freight forwarders in Malaysia since its humble beginning in the shipping industry many years ago.

Founded in 2003, WORLDLINK adheres to the principles of ensuring customers are top priority by maintaining good quality customer services, high efficiency, unity, and synergy from long-term trade business. It has established itself as a comprehensive logistic operator, supported by a team of aggressive but practical-minded staff armed with modern and relevant skills. “Teamwork, Respect, Communication, Responsibility and Excellent Service”, these are the corporate values that serve as a solid foundation for the company in providing high-quality and efficient services to its customers.

The vision borne at WORLDLINK is to become a well-recognized, premier modern logistics provider in Malaysia with excellent management and operation to become the customer’s strategic partner. Over the years, the company has been driven by a mission to provide the best quality of services, select the best routes, choose the safest carriers, and minimize transportation costs for its customers.

Corporate Culture & Company Activities
WORLDLINK’s corporate culture and initiative can be best demonstrated by the personal involvement of its directors and all company employees in office activities and company programs. By establishing a culture of harmonious, innovative, and well-being-oriented working environment and staff personal growth, the company has continuously conducted team-building programs for employees from different departments and joined by management. This collaboration program encourages interdepartmental and inter-branch office interactions while enabling employees with efficient communication and enhancement of smoothness in workflow.

WORLDLINK believes that today's success is by no means attributed to the management but to the efforts of all staff members. Each member of staff is important to the company; management is always willing to listen to the voices of its employees, value their talents, and constantly adjust the company’s operation strategies to create a humane corporate culture.

To ensure the safety and well-being of its employees, WORLDLINK also has a Health Safety committee which is tasked to handle the scheduling of safety training, investigation, monitoring, filing reports, and resolution. The safety of employees is crucial for the company.

In addition, the company also works closely with various ministries and organization bodies in Malaysia to ensure regulatory compliance. Notable entities include the Jabatan Kastam DiRaja Malaysia (JKDM), the Ministry of International Trade and Industry (MITI), the Lembaga Pelabuhan Klang (LPK), the Selangor Freight Forwarders and Logistics Association (SFFLA), and the International Air Transport Association (IATA), among others.

Achievements & Impact
WORLDLINK established its main office in KLANG in 2003, the company started with only 5 permanent employees and has now grown to 150 permanent employees and 3 branch offices. It has also achieved commendable annual turnover over the years - from a mere RM1 million to its current RM25 million.

As one of the leading International Logistics solution companies, WORLDLINK has been recognized by global industry bodies, partners, overseas agents, and customers, and has received a number of prestigious awards and certifications. These include the acquisition of the ISO 9001:2015 certificate and the IATA certificate. Through strong network development, WORLDLINK is committed to providing growth opportunities to staff and business partners not only locally but globally.

Besides that, investment in the growth and development of human capital has always been a priority for WORLDLINK as a means to achieve sustainable growth. The company conducts training designed to provide employees with the needed skills and knowledge to meet their development goals through various forms of training courses. These courses cover On-The-Job Training, HR Roadmap towards Organization Sustainability, ISO 9001:2015 Foundation Training, Awakening to Oneness, International Certificate In Logistics Management, Warehouse Management Training, Leadership & The Power of Communication, Sales Executive Development, and etc.

Future Direction
In a fast-growing and highly competitive logistics market, WORLDLINK will continue its focus on providing high quality and efficient services to customers. It also will continue upholding the company’s 21-year-old philosophy with “Teamwork, Respect, Communication, Responsibility, and Excellent Service” as the main core, creating maximum value for the company, implementing corporate governance, and pursuing sustainable corporate operations.

Besides that, WORLDLINK plans to expand its business to cater to its customers' various requirements with fulfilling solutions and value-added warehouse services.

CORPORATE EXCELLENCE CATEGORY

WORLDLINK CARGO SERVICES SDN BHD

Information about the Company
WORLDLINK CARGO SERVICES SDN BHD (WORLDLINK) has grown to become one of the leading international freight forwarders in Malaysia since its humble beginning in the shipping industry many years ago.

Founded in 2003, WORLDLINK adheres to the principles of ensuring customers are top priority by maintaining good quality customer services, high efficiency, unity, and synergy from long-term trade business. It has established itself as a comprehensive logistic operator, supported by a team of aggressive but practical-minded staff armed with modern and relevant skills. “Teamwork, Respect, Communication, Responsibility and Excellent Service”, these are the corporate values that serve as a solid foundation for the company in providing high-quality and efficient services to its customers.

The vision borne at WORLDLINK is to become a well-recognized, premier modern logistics provider in Malaysia with excellent management and operation to become the customer’s strategic partner. Over the years, the company has been driven by a mission to provide the best quality of services, select the best routes, choose the safest carriers, and minimize transportation costs for its customers.

Corporate Culture & Company Activities
WORLDLINK’s corporate culture and initiative can be best demonstrated by the personal involvement of its directors and all company employees in office activities and company programs. By establishing a culture of harmonious, innovative, and well-being-oriented working environment and staff personal growth, the company has continuously conducted team-building programs for employees from different departments and joined by management. This collaboration program encourages interdepartmental and inter-branch office interactions while enabling employees with efficient communication and enhancement of smoothness in workflow.

WORLDLINK believes that today's success is by no means attributed to the management but to the efforts of all staff members. Each member of staff is important to the company; management is always willing to listen to the voices of its employees, value their talents, and constantly adjust the company’s operation strategies to create a humane corporate culture.

To ensure the safety and well-being of its employees, WORLDLINK also has a Health Safety committee which is tasked to handle the scheduling of safety training, investigation, monitoring, filing reports, and resolution. The safety of employees is crucial for the company.

In addition, the company also works closely with various ministries and organization bodies in Malaysia to ensure regulatory compliance. Notable entities include the Jabatan Kastam DiRaja Malaysia (JKDM), the Ministry of International Trade and Industry (MITI), the Lembaga Pelabuhan Klang (LPK), the Selangor Freight Forwarders and Logistics Association (SFFLA), and the International Air Transport Association (IATA), among others.
Achievements & Impact
WORLDLINK established its main office in KLANG in 2003, the company started with only 5 permanent employees and has now grown to 150 permanent employees and 3 branch offices. It has also achieved commendable annual turnover over the years - from a mere RM1 million to its current RM25 million.

As one of the leading International Logistics solution companies, WORLDLINK has been recognized by global industry bodies, partners, overseas agents, and customers, and has received a number of prestigious awards and certifications. These include the acquisition of the ISO 9001:2015 certificate and the IATA certificate. Through strong network development, WORLDLINK is committed to providing growth opportunities to staff and business partners not only locally but globally.

Besides that, investment in the growth and development of human capital has always been a priority for WORLDLINK as a means to achieve sustainable growth. The company conducts training designed to provide employees with the needed skills and knowledge to meet their development goals through various forms of training courses. These courses cover On-The-Job Training, HR Roadmap towards Organization Sustainability, ISO 9001:2015 Foundation Training, Awakening to Oneness, International Certificate In Logistics Management, Warehouse Management Training, Leadership & The Power of Communication, Sales Executive Development, and etc.

Future Direction
In a fast-growing and highly competitive logistics market, WORLDLINK will continue its focus on providing high quality and efficient services to customers. It also will continue upholding the company’s 21-year-old philosophy with “Teamwork, Respect, Communication, Responsibility, and Excellent Service” as the main core, creating maximum value for the company, implementing corporate governance, and pursuing sustainable corporate operations.

Besides that, WORLDLINK plans to expand its business to cater to its customers' various requirements with fulfilling solutions and value-added warehouse services.