Rajang Port Authority | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards

CORPORATE EXCELLENCE CATEGORY

Rajang Port Authority

Information about the Company
Rajang Port Authority (RPA) is a feeder port situated in the central region of Sarawak and is based within the major administrative district of Sibu, located 60 km from the South China Sea.

RPA operates as a statutory body of the state of Sarawak under the purview of the Ministry of Infrastructure and Port Development. The major exports include sawn timber and timber products while its primary trading partners include ports of the Peninsula Malaysia, and regional ports in Vietnam, Thailand, Singapore, Taiwan, Europe, China-Japan and Hong Kong.

Corporate Culture & Company Activities
The true links in the chain are the human components behind the company: employees are the backbone of trade as the RPA representatives physically handle and manage port operations.

For Datin Helen Lim, employee management and retention have occupied a great deal of her focus since assuming the role of General Manager. Indeed, one of the first actions that Lim took was to instil a sense of value and pride amongst RPA employees by implementing a Human Resources department.

“The first endeavour was the formulation of corporate values and human resource philosophies and principles. Like any other resource, the management and development of our human resource have been based on the philosophy of requirement and optimization with the associated principle of the right person for the right job.” Lim shared.

With the human resources philosophies developed in alignment with the corporate principles, RPA successfully established the building blocks for a successful and resilient system.
Achievements & Impact
Over the years since its establishment, RPA had witnessed significant periods of changes guided by aggressive stages of investment, such as between 1974 and 2014 when the total cost of development amounted to RM250 million, involving port expansion, building and upgrading wharves, and the construction of the corporate building alongside other ancillary facilities.

Additionally, in keeping pace with the requirement of the day, the port had also invested in the purchase of the most technologically advanced fleet of machinery and port equipment. Between 1991 and 2015, this investment amounted to RM81 million.

RPA has also long established a sound and modern information Technology platform with its customised Integrated Information system providing one push-button linkage to the world. This long-running history keeping pace with the industry evolution has allowed RPA to establish a robust network in which to thrive as an integral component of the holistic supply chain, covering maritime transport port handling and hinterland transport.

The key to success rests on the integration and complimenting and supporting roles played by all components in the supply chain. RPA’s strategic alliances and partners and the suppliers provide the backbone of adequate supply to meet the demand of users, directly and indirectly.

“In providing the vital link between the suppliers and their customers, between the global supply chain and the local and regional trade and consumption, the ultimate end users of goods and services, it is crucial for the port to maintain our own sound and solid system, structure and processes internally to carry out what a port should in the holistic logistics chain.” Lim commented. Fulfilling a crucial role in the state of Sarawak’s infrastrastructural development, RPA operations complement nationwide projects such as the Pan Borneo Highway which is set to provide a vital link between the hinterland and the state’s inner core.

Future Direction
Looking to the years ahead, RPA’s immediate concern will be recovering from what Lim refers to as, “ the brutality of the pandemic.”

In spite of the Covid-19 pandemic’s unprecedented impact on logistical disruption, the port has navigated this turbulent time relatively well. The port has, in fact, recorded an even better performance in its operation in 2020 than the year before and has continued to improve in 2021.

“Our profitability has been remarkable to register a 200% increase in 2020 and as of the end of August 2021, the profitability has achieved a further 20% increase,” Lim comments proudly.

Aside from this, Lim remains dedicated to persevering with the port’s resiliency and bolstering operations by continuing to integrate and engage in operations with other major logistics players in the holistic supply chain.

“My key priorities are to ensure that we continue to be resilient and to sustain in our operation and business and to exceed our present performance, to not be complacent on the aspect of safety and health for all whom we deal with and that of our corporate citizens,” Lim concluded.

“We especially hope to engage with those who might have been adversely affected by the pandemic to build toward a stable economic recovery.”

CORPORATE EXCELLENCE CATEGORY

Rajang Port Authority

Information about the Company
Rajang Port Authority (RPA) is a feeder port situated in the central region of Sarawak and is based within the major administrative district of Sibu, located 60 km from the South China Sea.

RPA operates as a statutory body of the state of Sarawak under the purview of the Ministry of Infrastructure and Port Development. The major exports include sawn timber and timber products while its primary trading partners include ports of the Peninsula Malaysia, and regional ports in Vietnam, Thailand, Singapore, Taiwan, Europe, China-Japan and Hong Kong.

Corporate Culture & Company Activities
The true links in the chain are the human components behind the company: employees are the backbone of trade as the RPA representatives physically handle and manage port operations.

For Datin Helen Lim, employee management and retention have occupied a great deal of her focus since assuming the role of General Manager. Indeed, one of the first actions that Lim took was to instil a sense of value and pride amongst RPA employees by implementing a Human Resources department.

“The first endeavour was the formulation of corporate values and human resource philosophies and principles. Like any other resource, the management and development of our human resource have been based on the philosophy of requirement and optimization with the associated principle of the right person for the right job.” Lim shared.

With the human resources philosophies developed in alignment with the corporate principles, RPA successfully established the building blocks for a successful and resilient system.
Achievements & Impact
Over the years since its establishment, RPA had witnessed significant periods of changes guided by aggressive stages of investment, such as between 1974 and 2014 when the total cost of development amounted to RM250 million, involving port expansion, building and upgrading wharves, and the construction of the corporate building alongside other ancillary facilities.

Additionally, in keeping pace with the requirement of the day, the port had also invested in the purchase of the most technologically advanced fleet of machinery and port equipment. Between 1991 and 2015, this investment amounted to RM81 million.

RPA has also long established a sound and modern information Technology platform with its customised Integrated Information system providing one push-button linkage to the world. This long-running history keeping pace with the industry evolution has allowed RPA to establish a robust network in which to thrive as an integral component of the holistic supply chain, covering maritime transport port handling and hinterland transport.

The key to success rests on the integration and complimenting and supporting roles played by all components in the supply chain. RPA’s strategic alliances and partners and the suppliers provide the backbone of adequate supply to meet the demand of users, directly and indirectly.

“In providing the vital link between the suppliers and their customers, between the global supply chain and the local and regional trade and consumption, the ultimate end users of goods and services, it is crucial for the port to maintain our own sound and solid system, structure and processes internally to carry out what a port should in the holistic logistics chain.” Lim commented. Fulfilling a crucial role in the state of Sarawak’s infrastrastructural development, RPA operations complement nationwide projects such as the Pan Borneo Highway which is set to provide a vital link between the hinterland and the state’s inner core.

Future Direction
Looking to the years ahead, RPA’s immediate concern will be recovering from what Lim refers to as, “ the brutality of the pandemic.”

In spite of the Covid-19 pandemic’s unprecedented impact on logistical disruption, the port has navigated this turbulent time relatively well. The port has, in fact, recorded an even better performance in its operation in 2020 than the year before and has continued to improve in 2021.

“Our profitability has been remarkable to register a 200% increase in 2020 and as of the end of August 2021, the profitability has achieved a further 20% increase,” Lim comments proudly.

Aside from this, Lim remains dedicated to persevering with the port’s resiliency and bolstering operations by continuing to integrate and engage in operations with other major logistics players in the holistic supply chain.

“My key priorities are to ensure that we continue to be resilient and to sustain in our operation and business and to exceed our present performance, to not be complacent on the aspect of safety and health for all whom we deal with and that of our corporate citizens,” Lim concluded.

“We especially hope to engage with those who might have been adversely affected by the pandemic to build toward a stable economic recovery.”