VIETNAM EXPORT IMPORT COMMERCIAL JOINT STOCK BANK (EXIMBANK) | APEA - Asia Pacific Enterprise Awards Asia Pacific Enterprise Awards
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CORPORATE EXCELLENCE CATEGORY

VIETNAM EXPORT IMPORT COMMERCIAL JOINT STOCK BANK (EXIMBANK)

Information about the Company
Vietnam Export Import Commercial Joint Stock Bank (Eximbank) officially came into operation in 1990 and received its operating license in 1992 (No. 11/NH-GP).

After 35 years of operation, Eximbank currently owns a network of 215 banking units nationwide and maintains a correspondent relationship with nearly 600 international financial institutions in 70 countries around the world.

With a customer base of 2.4 million people, Eximbank has maintained many long-time loyal retail and corporate customers, especially leading corporations, exporters, and importers in Vietnam.

It is Eximbank’s vision to be among the top joint stock commercial banks in the country, led by professionalism and integrity. Its core values include customer-first and reliable service; business ethics and transparency; and creativity and innovation.

With the desire to create a breakthrough in its journey of development while celebrating its 35th anniversary of operation, Eximbank has devised plans to strongly invest in technology and drastically implement digital transformation in an effort to get back to its inherent position as one of the leading commercial banks in Vietnam.

Corporate Culture & Company Activities
Eximbank develops and deploys a culture of aggressive action in the direction of “customer is the focus, and efficiency is the key” aligned with the motto of "conscientiousness, dedication, and devotion”.

The bank aims to create a friendly working environment where all employees are motivated and recognized for their contributions. Employees are given opportunities for promotion and in-depth training, enabling them to develop themselves and reach their highest potential. The bank has also made available loans to employees at preferential interest rates to help them repair houses, buy vehicles and household appliances, and improve their quality of life.

In addition, more investments have been put into digital technology and creativity to optimize the work process and provide customers with the best services. Eximbank has also made efforts to build a green working environment, saving and effectively using water, printing papers, electricity, and fuels at each branch and transaction offices across the network.

Over the 3 decades since its establishment, Eximbank has always been a trustworthy company in the community. The bank organized a series of practical social security programs that give support to the community in terms of education, health, and infrastructure.

Specifically, in Q1 of 2024, Eximbank was the main sponsor for the Ho Chi Minh City Night Run Eximbank 2024; sponsored the 36th HTV Cycling Tournament; organized blood donation days for employees, and more.

Achievements and Impact
Amidst the complicated movements of the global economy and obstacles of the real estate and bond markets, Eximbank still witnessed satisfactory financial results in 2023. Concretely, total assets reached VND 201,417 billion, up 8.8%; deposits reached VND 158,329 billion, growing VND 158,329; and profit before tax reached VND 2,720 billion, fulfilling 96%, 96%, and 54% of the bank’s objectives respectively.

The steady and sustainable business performance in 2023 has proven the bank’s endeavors in facing opportunities and challenges have shaped it in a positive way. The bank insists on the strategy of “customer is the focus, and efficiency is the key” aligned with its motto of "conscientiousness, dedication, and devotion”. While staying determined to employ digital transformation and technology, Eximbank’s growth is driven by depth-first and breadth-first perspectives.

Future Direction
To return to being among the top 10 joint stock commercial banks in Vietnam, Eximbank aims to fulfill the established projects to add value to shareholders, customers, partners, and employees. As the bank’s 35-year anniversary approaches, technology is identified to be the driver of innovation and development depth-first and breadth-first.

Eximbank has a strong investment in its technological system under modern, green, safe, and secure standards. This differentiates Eximbank in the market and attracts customers while contributing to the digital transformation of the banking sector, especially the program for national digital transformation and strategy of the banking sector development by 2025.

In terms of business targets for 2024, the General Meeting of shareholders has ratified the profitability target to be VND 5,180 billion, up 90.4% from 2023. Other key targets are expected to grow, including total assets to reach VND 223,500 billion, up 11%; credit exposure to reach VND 161,000 billion, up 14.6%; deposits to reach VND 175,000 billion, up 10.5%; and non-performing loans to total to be controlled at 1.8%.

For such completion, Eximbank shall first concentrate on four major duties involving customer base, operation, and infrastructure quality. These actions cover (1) Reinforcing the customer base by innovating products on the grounds of digital technology to enhance the frequency of use, thus improving the bank’s market competitiveness; (2) Re-plan the Business Unit Network by streamlining its operating processes through digitization to optimize its service consultancy; (3) Standardize and digitize forms of communication and marketing based on brand positioning and business strategy; (4) Strengthen the use of technological tools thus ensuring operational safety and tightly controlling non-performing loans, from which to improve the skills of risk identification and information technology for staff.

Concurrently, Eximbank develops rewarding policies and training programs to enhance employees’ professional knowledge and capacity in line with its digital transformation roadmap.

CORPORATE EXCELLENCE CATEGORY

VIETNAM EXPORT IMPORT COMMERCIAL JOINT STOCK BANK (EXIMBANK)

Information about the Company
Vietnam Export Import Commercial Joint Stock Bank (Eximbank) officially came into operation in 1990 and received its operating license in 1992 (No. 11/NH-GP).

After 35 years of operation, Eximbank currently owns a network of 215 banking units nationwide and maintains a correspondent relationship with nearly 600 international financial institutions in 70 countries around the world.

With a customer base of 2.4 million people, Eximbank has maintained many long-time loyal retail and corporate customers, especially leading corporations, exporters, and importers in Vietnam.

It is Eximbank’s vision to be among the top joint stock commercial banks in the country, led by professionalism and integrity. Its core values include customer-first and reliable service; business ethics and transparency; and creativity and innovation.

With the desire to create a breakthrough in its journey of development while celebrating its 35th anniversary of operation, Eximbank has devised plans to strongly invest in technology and drastically implement digital transformation in an effort to get back to its inherent position as one of the leading commercial banks in Vietnam.

Corporate Culture & Company Activities
Eximbank develops and deploys a culture of aggressive action in the direction of “customer is the focus, and efficiency is the key” aligned with the motto of "conscientiousness, dedication, and devotion”.

The bank aims to create a friendly working environment where all employees are motivated and recognized for their contributions. Employees are given opportunities for promotion and in-depth training, enabling them to develop themselves and reach their highest potential. The bank has also made available loans to employees at preferential interest rates to help them repair houses, buy vehicles and household appliances, and improve their quality of life.

In addition, more investments have been put into digital technology and creativity to optimize the work process and provide customers with the best services. Eximbank has also made efforts to build a green working environment, saving and effectively using water, printing papers, electricity, and fuels at each branch and transaction offices across the network.

Over the 3 decades since its establishment, Eximbank has always been a trustworthy company in the community. The bank organized a series of practical social security programs that give support to the community in terms of education, health, and infrastructure.

Specifically, in Q1 of 2024, Eximbank was the main sponsor for the Ho Chi Minh City Night Run Eximbank 2024; sponsored the 36th HTV Cycling Tournament; organized blood donation days for employees, and more.
Achievements and Impact
Amidst the complicated movements of the global economy and obstacles of the real estate and bond markets, Eximbank still witnessed satisfactory financial results in 2023. Concretely, total assets reached VND 201,417 billion, up 8.8%; deposits reached VND 158,329 billion, growing VND 158,329; and profit before tax reached VND 2,720 billion, fulfilling 96%, 96%, and 54% of the bank’s objectives respectively.

The steady and sustainable business performance in 2023 has proven the bank’s endeavors in facing opportunities and challenges have shaped it in a positive way. The bank insists on the strategy of “customer is the focus, and efficiency is the key” aligned with its motto of "conscientiousness, dedication, and devotion”. While staying determined to employ digital transformation and technology, Eximbank’s growth is driven by depth-first and breadth-first perspectives.

Future Direction
To return to being among the top 10 joint stock commercial banks in Vietnam, Eximbank aims to fulfill the established projects to add value to shareholders, customers, partners, and employees. As the bank’s 35-year anniversary approaches, technology is identified to be the driver of innovation and development depth-first and breadth-first.

Eximbank has a strong investment in its technological system under modern, green, safe, and secure standards. This differentiates Eximbank in the market and attracts customers while contributing to the digital transformation of the banking sector, especially the program for national digital transformation and strategy of the banking sector development by 2025.

In terms of business targets for 2024, the General Meeting of shareholders has ratified the profitability target to be VND 5,180 billion, up 90.4% from 2023. Other key targets are expected to grow, including total assets to reach VND 223,500 billion, up 11%; credit exposure to reach VND 161,000 billion, up 14.6%; deposits to reach VND 175,000 billion, up 10.5%; and non-performing loans to total to be controlled at 1.8%.

For such completion, Eximbank shall first concentrate on four major duties involving customer base, operation, and infrastructure quality. These actions cover (1) Reinforcing the customer base by innovating products on the grounds of digital technology to enhance the frequency of use, thus improving the bank’s market competitiveness; (2) Re-plan the Business Unit Network by streamlining its operating processes through digitization to optimize its service consultancy; (3) Standardize and digitize forms of communication and marketing based on brand positioning and business strategy; (4) Strengthen the use of technological tools thus ensuring operational safety and tightly controlling non-performing loans, from which to improve the skills of risk identification and information technology for staff.

Concurrently, Eximbank develops rewarding policies and training programs to enhance employees’ professional knowledge and capacity in line with its digital transformation roadmap.