MASTER ENTREPRENEUR CATEGORY
HUANG, SHIH-CHUN
CHAIRMAN
Information about Entrepreneur
Huang, Shih-Chun is the founder and chairman of ChainSea Information Integration Co., Ltd. A graduate of the National Taiwan University Graduate Institute of Business Administration, he holds an MBA degree. In 1993, he founded ChainSea Information and successfully led the company through three major transformations, evolving it from a voicemail service provider into Taiwan's leading customer service system provider, specializing in CRM and BPO services.
Under his leadership, ChainSea Information has actively embraced cloud technology and AI, driving the company's continuous growth with the business philosophy of "Love, Innovation, Diligence, Integrity." In 2022, ChainSea Information successfully listed its shares on the Emerging Stock Board, achieving a compound growth rate of over 20% in the past three years. Due to his exceptional leadership skills and innovative thinking, Huang, Shih-Chun has received numerous honors, including the Outstanding Alumnus Award from National Chung Hsing University. He is committed to promoting digital transformation within the company, ensuring it remains at the forefront of the industry.
Other Interesting Facts about Entrepreneur
Huang Shih-Chun launched his entrepreneurial venture with a modest NTD 100,000 in a dormitory. Starting with voice systems, he gradually expanded ChainSea from a small-scale operation to a leading provider of CRM cloud-based big data solutions. Over the past 22 years, he has faced challenges such as the dot-com bubble and investment failures, yet he persistently overcame business bottlenecks, ultimately leading ChainSea Information to become the leader in Taiwan's customer relationship management field. Huang, Shih-Chun firmly believes that "Opportunities are always there, but they are reserved for those who are prepared." He believes that every era is filled with infinite opportunities, and as long as one can grasp the trends, believe in themselves, and persist, the possibilities for success will expand infinitely.
Huang, Shih-Chun is the founder and chairman of ChainSea Information Integration Co., Ltd. A graduate of the National Taiwan University Graduate Institute of Business Administration, he holds an MBA degree. In 1993, he founded ChainSea Information and successfully led the company through three major transformations, evolving it from a voicemail service provider into Taiwan's leading customer service system provider, specializing in CRM and BPO services.
Under his leadership, ChainSea Information has actively embraced cloud technology and AI, driving the company's continuous growth with the business philosophy of "Love, Innovation, Diligence, Integrity." In 2022, ChainSea Information successfully listed its shares on the Emerging Stock Board, achieving a compound growth rate of over 20% in the past three years. Due to his exceptional leadership skills and innovative thinking, Huang, Shih-Chun has received numerous honors, including the Outstanding Alumnus Award from National Chung Hsing University. He is committed to promoting digital transformation within the company, ensuring it remains at the forefront of the industry.
Other Interesting Facts about Entrepreneur
Huang Shih-Chun launched his entrepreneurial venture with a modest NTD 100,000 in a dormitory. Starting with voice systems, he gradually expanded ChainSea from a small-scale operation to a leading provider of CRM cloud-based big data solutions. Over the past 22 years, he has faced challenges such as the dot-com bubble and investment failures, yet he persistently overcame business bottlenecks, ultimately leading ChainSea Information to become the leader in Taiwan's customer relationship management field. Huang, Shih-Chun firmly believes that "Opportunities are always there, but they are reserved for those who are prepared." He believes that every era is filled with infinite opportunities, and as long as one can grasp the trends, believe in themselves, and persist, the possibilities for success will expand infinitely.
Company Achievements & Role as Entrepreneur
Huang, Shih-Chun is one of the few in the industry to possess expertise in data analysis, operational experience, process management, and AI applications, positioning him as a leader in digital customer relationship management. Over the years, he has deeply cultivated the outsourced customer service operations market and successfully expanded the business landscape to include companies such as Chenggao Information and UUPON. Currently, the company has over 1,000 employees, serving more than 130 clients across 27 industries.
In recent years, Huang, Shih-Chun has successfully assisted many SMEs in completing digital transformations, focusing on clients in high-tech industries such as e-commerce, 3C, and medical aesthetics. By leveraging AI intelligence, digital analysis tools, and the company's long standing strengths in operations, data, and service management, ChainSea Information marked a significant milestone by acquiring UUPON INC. This acquisition created synergistic effects, where the combined strengths of the companies resulted in a "1+1 greater than 2" outcome. ChainSea Information also successfully went public on the Emerging Stock Market (stock code: 6898), becoming the first digital transformation company in Taiwan to be granted approval for listing.
Vision, Mission, & Future Plans
Huang, Shih-Chun continues to lead ChainSea Information in expanding its customer relationship management services for both the public sector and enterprise clients, broadening the customer base across various industries and extending the coverage of customer service operations. He is committed to continuously enhancing the performance of AI-powered intelligent customer service to increase the added value of customer service offerings. With the steady growth of annual service contracts and the expansion of service areas, this will promote the stable development of the company's overall operations.
Additionally, ChainSea Information has established a digital transformation consulting division, utilizing self-developed generative technologies such as AI precision detection and AI training to improve customer service efficiency and provide more comprehensive intelligent customer service optimization. Huang, Shih-Chun emphasizes that in the face of an ever-changing era, it is essential to embrace trends and actively upgrade technologies in order to become a market leader, rather than simply fearing emerging technologies.
Huang, Shih-Chun is one of the few in the industry to possess expertise in data analysis, operational experience, process management, and AI applications, positioning him as a leader in digital customer relationship management. Over the years, he has deeply cultivated the outsourced customer service operations market and successfully expanded the business landscape to include companies such as Chenggao Information and UUPON. Currently, the company has over 1,000 employees, serving more than 130 clients across 27 industries.
In recent years, Huang, Shih-Chun has successfully assisted many SMEs in completing digital transformations, focusing on clients in high-tech industries such as e-commerce, 3C, and medical aesthetics. By leveraging AI intelligence, digital analysis tools, and the company's long standing strengths in operations, data, and service management, ChainSea Information marked a significant milestone by acquiring UUPON INC. This acquisition created synergistic effects, where the combined strengths of the companies resulted in a "1+1 greater than 2" outcome. ChainSea Information also successfully went public on the Emerging Stock Market (stock code: 6898), becoming the first digital transformation company in Taiwan to be granted approval for listing.
Vision, Mission, & Future Plans
Huang, Shih-Chun continues to lead ChainSea Information in expanding its customer relationship management services for both the public sector and enterprise clients, broadening the customer base across various industries and extending the coverage of customer service operations. He is committed to continuously enhancing the performance of AI-powered intelligent customer service to increase the added value of customer service offerings. With the steady growth of annual service contracts and the expansion of service areas, this will promote the stable development of the company's overall operations.
Additionally, ChainSea Information has established a digital transformation consulting division, utilizing self-developed generative technologies such as AI precision detection and AI training to improve customer service efficiency and provide more comprehensive intelligent customer service optimization. Huang, Shih-Chun emphasizes that in the face of an ever-changing era, it is essential to embrace trends and actively upgrade technologies in order to become a market leader, rather than simply fearing emerging technologies.
MASTER ENTREPRENEUR CATEGORY
HUANG, SHIH-CHUN
CHAIRMAN
Information about Entrepreneur
Huang, Shih-Chun is the founder and chairman of ChainSea Information Integration Co., Ltd. A graduate of the National Taiwan University Graduate Institute of Business Administration, he holds an MBA degree. In 1993, he founded ChainSea Information and successfully led the company through three major transformations, evolving it from a voicemail service provider into Taiwan's leading customer service system provider, specializing in CRM and BPO services.
Under his leadership, ChainSea Information has actively embraced cloud technology and AI, driving the company's continuous growth with the business philosophy of "Love, Innovation, Diligence, Integrity." In 2022, ChainSea Information successfully listed its shares on the Emerging Stock Board, achieving a compound growth rate of over 20% in the past three years. Due to his exceptional leadership skills and innovative thinking, Huang, Shih-Chun has received numerous honors, including the Outstanding Alumnus Award from National Chung Hsing University. He is committed to promoting digital transformation within the company, ensuring it remains at the forefront of the industry.
Other Interesting Facts about Entrepreneur
Huang Shih-Chun launched his entrepreneurial venture with a modest NTD 100,000 in a dormitory. Starting with voice systems, he gradually expanded ChainSea from a small-scale operation to a leading provider of CRM cloud-based big data solutions. Over the past 22 years, he has faced challenges such as the dot-com bubble and investment failures, yet he persistently overcame business bottlenecks, ultimately leading ChainSea Information to become the leader in Taiwan's customer relationship management field. Huang, Shih-Chun firmly believes that "Opportunities are always there, but they are reserved for those who are prepared." He believes that every era is filled with infinite opportunities, and as long as one can grasp the trends, believe in themselves, and persist, the possibilities for success will expand infinitely.
Huang, Shih-Chun is the founder and chairman of ChainSea Information Integration Co., Ltd. A graduate of the National Taiwan University Graduate Institute of Business Administration, he holds an MBA degree. In 1993, he founded ChainSea Information and successfully led the company through three major transformations, evolving it from a voicemail service provider into Taiwan's leading customer service system provider, specializing in CRM and BPO services.
Under his leadership, ChainSea Information has actively embraced cloud technology and AI, driving the company's continuous growth with the business philosophy of "Love, Innovation, Diligence, Integrity." In 2022, ChainSea Information successfully listed its shares on the Emerging Stock Board, achieving a compound growth rate of over 20% in the past three years. Due to his exceptional leadership skills and innovative thinking, Huang, Shih-Chun has received numerous honors, including the Outstanding Alumnus Award from National Chung Hsing University. He is committed to promoting digital transformation within the company, ensuring it remains at the forefront of the industry.
Other Interesting Facts about Entrepreneur
Huang Shih-Chun launched his entrepreneurial venture with a modest NTD 100,000 in a dormitory. Starting with voice systems, he gradually expanded ChainSea from a small-scale operation to a leading provider of CRM cloud-based big data solutions. Over the past 22 years, he has faced challenges such as the dot-com bubble and investment failures, yet he persistently overcame business bottlenecks, ultimately leading ChainSea Information to become the leader in Taiwan's customer relationship management field. Huang, Shih-Chun firmly believes that "Opportunities are always there, but they are reserved for those who are prepared." He believes that every era is filled with infinite opportunities, and as long as one can grasp the trends, believe in themselves, and persist, the possibilities for success will expand infinitely.
Company Achievements & Role as Entrepreneur
Huang, Shih-Chun is one of the few in the industry to possess expertise in data analysis, operational experience, process management, and AI applications, positioning him as a leader in digital customer relationship management. Over the years, he has deeply cultivated the outsourced customer service operations market and successfully expanded the business landscape to include companies such as Chenggao Information and UUPON. Currently, the company has over 1,000 employees, serving more than 130 clients across 27 industries.
In recent years, Huang, Shih-Chun has successfully assisted many SMEs in completing digital transformations, focusing on clients in high-tech industries such as e-commerce, 3C, and medical aesthetics. By leveraging AI intelligence, digital analysis tools, and the company's long standing strengths in operations, data, and service management, ChainSea Information marked a significant milestone by acquiring UUPON INC. This acquisition created synergistic effects, where the combined strengths of the companies resulted in a "1+1 greater than 2" outcome. ChainSea Information also successfully went public on the Emerging Stock Market (stock code: 6898), becoming the first digital transformation company in Taiwan to be granted approval for listing.
Vision, Mission, & Future Plans
Huang, Shih-Chun continues to lead ChainSea Information in expanding its customer relationship management services for both the public sector and enterprise clients, broadening the customer base across various industries and extending the coverage of customer service operations. He is committed to continuously enhancing the performance of AI-powered intelligent customer service to increase the added value of customer service offerings. With the steady growth of annual service contracts and the expansion of service areas, this will promote the stable development of the company's overall operations.
Additionally, ChainSea Information has established a digital transformation consulting division, utilizing self-developed generative technologies such as AI precision detection and AI training to improve customer service efficiency and provide more comprehensive intelligent customer service optimization. Huang, Shih-Chun emphasizes that in the face of an ever-changing era, it is essential to embrace trends and actively upgrade technologies in order to become a market leader, rather than simply fearing emerging technologies.
Huang, Shih-Chun is one of the few in the industry to possess expertise in data analysis, operational experience, process management, and AI applications, positioning him as a leader in digital customer relationship management. Over the years, he has deeply cultivated the outsourced customer service operations market and successfully expanded the business landscape to include companies such as Chenggao Information and UUPON. Currently, the company has over 1,000 employees, serving more than 130 clients across 27 industries.
In recent years, Huang, Shih-Chun has successfully assisted many SMEs in completing digital transformations, focusing on clients in high-tech industries such as e-commerce, 3C, and medical aesthetics. By leveraging AI intelligence, digital analysis tools, and the company's long standing strengths in operations, data, and service management, ChainSea Information marked a significant milestone by acquiring UUPON INC. This acquisition created synergistic effects, where the combined strengths of the companies resulted in a "1+1 greater than 2" outcome. ChainSea Information also successfully went public on the Emerging Stock Market (stock code: 6898), becoming the first digital transformation company in Taiwan to be granted approval for listing.
Vision, Mission, & Future Plans
Huang, Shih-Chun continues to lead ChainSea Information in expanding its customer relationship management services for both the public sector and enterprise clients, broadening the customer base across various industries and extending the coverage of customer service operations. He is committed to continuously enhancing the performance of AI-powered intelligent customer service to increase the added value of customer service offerings. With the steady growth of annual service contracts and the expansion of service areas, this will promote the stable development of the company's overall operations.
Additionally, ChainSea Information has established a digital transformation consulting division, utilizing self-developed generative technologies such as AI precision detection and AI training to improve customer service efficiency and provide more comprehensive intelligent customer service optimization. Huang, Shih-Chun emphasizes that in the face of an ever-changing era, it is essential to embrace trends and actively upgrade technologies in order to become a market leader, rather than simply fearing emerging technologies.