Information about the Company
Asia Commercial Bank (ACB) has grown continuously since 1993 and is now consistently in the top 3 commercial banks in Vietnam. We serve more than 3 million active customers and maintain the highest efficiency (top ROE) and sustainability (lowest NPL – best asset quality) in the industry. We are also well known as offering the best customer experience and as a bank committed to sustainability (environmental and social impact.)
Besides that, ACB targets strong financial results, risk management, and business ethics, and aims to be a pioneer in delivering products and services that meet the needs of customers in their life cycles. ACB consistently focuses on investing in the development of its human resources as key contributors to the bank's position in the banking and financial sector. And ACB received “Best companies to work for in Asia 2019, "Best companies to work for in Asia 2020", "Best companies to work for in Asia 2021" and "Best companies to work for in Asia 2022" award by HR Asia as evidence for this.
ACB has 29 years of development with a cultural foundation built on five core values: Integrity, Innovation, Prudence, Balance and Efficiency. A proud history and a colorful story about our successes is included in ACBers’ story.
Over the next 5 years, ACB will achieve a leading position in 5 key areas: effective operations structure with clear and guiding principles, stable growth, professional management, suitable income and reasonable profit. And in the revised strategy, ACB aims to be the leading private bank in Vietnam with good profitability driven by a clear strategy focusing on three business segments. Consumer banking and SME banking are the two key growth priorities, while corporate banking (for mid-market and large corporations) is a selective growth business.
Vision- A leading bank in Vietnam.
Mission- ACB will continue to strengthen our competitive position in the market with a focus on sustainable growth. We focus on investing in technology systems, human resources, and brand innovation to better serve our customers and exceed banking standards.
Company Culture & Company Activities
At ACB, every possible channel is utilized to communicate with its employees. Whether digital or non-digital, online or offline, on-site or off-site, each staff member is well engaged with its common objectives and can raise their voice. In addition, it usually participates in recognition awards of various professional associations to better understand its employees’ viewpoints.
ACB is one of the leading retail banks in Vietnam with a stable and developed business. Its transparent and equal compensation policy and outstanding benefits packages ensure the employees’ long-term dedication. The flexible working style with continuous innovation provides the employees with a series of useful tools and the conditions required to quickly achieve their goals within the organization. ACB’s employees are empowered to master their career development.
ACB allows a colorful work-life among its employees. They learn activities to improve competencies, achieve success in parallel with the organization’s vision, meet their responsibilities to society and the environment, and pursue lifelong learning. The communication about policies and internal activities is regularly updated as part of cohesive and synchronized system implementation planning in the company. The employees are mentored, coached, and inspired by leaders, managers, and colleagues through many programs tailored for targeted positions.
Personal concerns of employees are shared in a friendly environment that respects each other's development. ACB also provides good infrastructure and facilities for the employees.
In general, the relationship between employees and ACB is a partnership, closely connected to creating proud achievements.
Asia Commercial Bank (ACB) has grown continuously since 1993 and is now consistently in the top 3 commercial banks in Vietnam. We serve more than 3 million active customers and maintain the highest efficiency (top ROE) and sustainability (lowest NPL – best asset quality) in the industry. We are also well known as offering the best customer experience and as a bank committed to sustainability (environmental and social impact.)
Besides that, ACB targets strong financial results, risk management, and business ethics, and aims to be a pioneer in delivering products and services that meet the needs of customers in their life cycles. ACB consistently focuses on investing in the development of its human resources as key contributors to the bank's position in the banking and financial sector. And ACB received “Best companies to work for in Asia 2019, "Best companies to work for in Asia 2020", "Best companies to work for in Asia 2021" and "Best companies to work for in Asia 2022" award by HR Asia as evidence for this.
ACB has 29 years of development with a cultural foundation built on five core values: Integrity, Innovation, Prudence, Balance and Efficiency. A proud history and a colorful story about our successes is included in ACBers’ story.
Over the next 5 years, ACB will achieve a leading position in 5 key areas: effective operations structure with clear and guiding principles, stable growth, professional management, suitable income and reasonable profit. And in the revised strategy, ACB aims to be the leading private bank in Vietnam with good profitability driven by a clear strategy focusing on three business segments. Consumer banking and SME banking are the two key growth priorities, while corporate banking (for mid-market and large corporations) is a selective growth business.
Vision- A leading bank in Vietnam.
Mission- ACB will continue to strengthen our competitive position in the market with a focus on sustainable growth. We focus on investing in technology systems, human resources, and brand innovation to better serve our customers and exceed banking standards.
Company Culture & Company Activities
At ACB, every possible channel is utilized to communicate with its employees. Whether digital or non-digital, online or offline, on-site or off-site, each staff member is well engaged with its common objectives and can raise their voice. In addition, it usually participates in recognition awards of various professional associations to better understand its employees’ viewpoints.
ACB is one of the leading retail banks in Vietnam with a stable and developed business. Its transparent and equal compensation policy and outstanding benefits packages ensure the employees’ long-term dedication. The flexible working style with continuous innovation provides the employees with a series of useful tools and the conditions required to quickly achieve their goals within the organization. ACB’s employees are empowered to master their career development.
ACB allows a colorful work-life among its employees. They learn activities to improve competencies, achieve success in parallel with the organization’s vision, meet their responsibilities to society and the environment, and pursue lifelong learning. The communication about policies and internal activities is regularly updated as part of cohesive and synchronized system implementation planning in the company. The employees are mentored, coached, and inspired by leaders, managers, and colleagues through many programs tailored for targeted positions.
Personal concerns of employees are shared in a friendly environment that respects each other's development. ACB also provides good infrastructure and facilities for the employees.
In general, the relationship between employees and ACB is a partnership, closely connected to creating proud achievements.
Achievements & Impact
In recent years, the rapid development of technology has led to the emergence of Fintech companies which have directly or indirectly threatened the operations of banks. To catch up with the development of technology, ACB has been focusing on building its technology infrastructure and attracting new talents in the IT field. In addition, ACB holds an innovation contest every year to identify new ideas/initiatives that can be applied in practice.
Another challenge was the uncertainty of the Covid-19 pandemic which had a significant impact on the economy in general, and the banking sector in particular. ACB always controls asset quality by maintaining the NPL at the lowest level in the industry and proactively accruing provisions for bad debt. In addition, the Board of Management closely follows the current situation and responds to market instabilities promptly and flexibly.
Future Direction
Given fierce competition in the market and the various statutory requirements for capital, risk management, social responsibilities, etc., ACB needs to develop action plans to improve itself in terms of capital, renovation of business models, provision of innovative products and services suitable for customers, service quality, and customer experiences.
From 2019 to 2024, ACB has set annual targets including total assets increasing by 15%, credit by 15%, deposits by 15%; profit before tax from 12% to 20%, and NPL ratio under 2%.
In recent years, the rapid development of technology has led to the emergence of Fintech companies which have directly or indirectly threatened the operations of banks. To catch up with the development of technology, ACB has been focusing on building its technology infrastructure and attracting new talents in the IT field. In addition, ACB holds an innovation contest every year to identify new ideas/initiatives that can be applied in practice.
Another challenge was the uncertainty of the Covid-19 pandemic which had a significant impact on the economy in general, and the banking sector in particular. ACB always controls asset quality by maintaining the NPL at the lowest level in the industry and proactively accruing provisions for bad debt. In addition, the Board of Management closely follows the current situation and responds to market instabilities promptly and flexibly.
Future Direction
Given fierce competition in the market and the various statutory requirements for capital, risk management, social responsibilities, etc., ACB needs to develop action plans to improve itself in terms of capital, renovation of business models, provision of innovative products and services suitable for customers, service quality, and customer experiences.
From 2019 to 2024, ACB has set annual targets including total assets increasing by 15%, credit by 15%, deposits by 15%; profit before tax from 12% to 20%, and NPL ratio under 2%.
CORPORATE EXCELLENCE CATEGORY
Asia Commercial Bank (ACB)
Information about the Company
Asia Commercial Bank (ACB) has grown continuously since 1993 and is now consistently in the top 3 commercial banks in Vietnam. We serve more than 3 million active customers and maintain the highest efficiency (top ROE) and sustainability (lowest NPL – best asset quality) in the industry. We are also well known as offering the best customer experience and as a bank committed to sustainability (environmental and social impact.)
Besides that, ACB targets strong financial results, risk management, and business ethics, and aims to be a pioneer in delivering products and services that meet the needs of customers in their life cycles. ACB consistently focuses on investing in the development of its human resources as key contributors to the bank's position in the banking and financial sector. And ACB received “Best companies to work for in Asia 2019, "Best companies to work for in Asia 2020", "Best companies to work for in Asia 2021" and "Best companies to work for in Asia 2022" award by HR Asia as evidence for this.
ACB has 29 years of development with a cultural foundation built on five core values: Integrity, Innovation, Prudence, Balance and Efficiency. A proud history and a colorful story about our successes is included in ACBers’ story.
Over the next 5 years, ACB will achieve a leading position in 5 key areas: effective operations structure with clear and guiding principles, stable growth, professional management, suitable income and reasonable profit. And in the revised strategy, ACB aims to be the leading private bank in Vietnam with good profitability driven by a clear strategy focusing on three business segments. Consumer banking and SME banking are the two key growth priorities, while corporate banking (for mid-market and large corporations) is a selective growth business.
Vision- A leading bank in Vietnam.
Mission- ACB will continue to strengthen our competitive position in the market with a focus on sustainable growth. We focus on investing in technology systems, human resources, and brand innovation to better serve our customers and exceed banking standards.
Company Culture & Company Activities
At ACB, every possible channel is utilized to communicate with its employees. Whether digital or non-digital, online or offline, on-site or off-site, each staff member is well engaged with its common objectives and can raise their voice. In addition, it usually participates in recognition awards of various professional associations to better understand its employees’ viewpoints.
ACB is one of the leading retail banks in Vietnam with a stable and developed business. Its transparent and equal compensation policy and outstanding benefits packages ensure the employees’ long-term dedication. The flexible working style with continuous innovation provides the employees with a series of useful tools and the conditions required to quickly achieve their goals within the organization. ACB’s employees are empowered to master their career development.
ACB allows a colorful work-life among its employees. They learn activities to improve competencies, achieve success in parallel with the organization’s vision, meet their responsibilities to society and the environment, and pursue lifelong learning. The communication about policies and internal activities is regularly updated as part of cohesive and synchronized system implementation planning in the company. The employees are mentored, coached, and inspired by leaders, managers, and colleagues through many programs tailored for targeted positions.
Personal concerns of employees are shared in a friendly environment that respects each other's development. ACB also provides good infrastructure and facilities for the employees.
In general, the relationship between employees and ACB is a partnership, closely connected to creating proud achievements.
Asia Commercial Bank (ACB) has grown continuously since 1993 and is now consistently in the top 3 commercial banks in Vietnam. We serve more than 3 million active customers and maintain the highest efficiency (top ROE) and sustainability (lowest NPL – best asset quality) in the industry. We are also well known as offering the best customer experience and as a bank committed to sustainability (environmental and social impact.)
Besides that, ACB targets strong financial results, risk management, and business ethics, and aims to be a pioneer in delivering products and services that meet the needs of customers in their life cycles. ACB consistently focuses on investing in the development of its human resources as key contributors to the bank's position in the banking and financial sector. And ACB received “Best companies to work for in Asia 2019, "Best companies to work for in Asia 2020", "Best companies to work for in Asia 2021" and "Best companies to work for in Asia 2022" award by HR Asia as evidence for this.
ACB has 29 years of development with a cultural foundation built on five core values: Integrity, Innovation, Prudence, Balance and Efficiency. A proud history and a colorful story about our successes is included in ACBers’ story.
Over the next 5 years, ACB will achieve a leading position in 5 key areas: effective operations structure with clear and guiding principles, stable growth, professional management, suitable income and reasonable profit. And in the revised strategy, ACB aims to be the leading private bank in Vietnam with good profitability driven by a clear strategy focusing on three business segments. Consumer banking and SME banking are the two key growth priorities, while corporate banking (for mid-market and large corporations) is a selective growth business.
Vision- A leading bank in Vietnam.
Mission- ACB will continue to strengthen our competitive position in the market with a focus on sustainable growth. We focus on investing in technology systems, human resources, and brand innovation to better serve our customers and exceed banking standards.
Company Culture & Company Activities
At ACB, every possible channel is utilized to communicate with its employees. Whether digital or non-digital, online or offline, on-site or off-site, each staff member is well engaged with its common objectives and can raise their voice. In addition, it usually participates in recognition awards of various professional associations to better understand its employees’ viewpoints.
ACB is one of the leading retail banks in Vietnam with a stable and developed business. Its transparent and equal compensation policy and outstanding benefits packages ensure the employees’ long-term dedication. The flexible working style with continuous innovation provides the employees with a series of useful tools and the conditions required to quickly achieve their goals within the organization. ACB’s employees are empowered to master their career development.
ACB allows a colorful work-life among its employees. They learn activities to improve competencies, achieve success in parallel with the organization’s vision, meet their responsibilities to society and the environment, and pursue lifelong learning. The communication about policies and internal activities is regularly updated as part of cohesive and synchronized system implementation planning in the company. The employees are mentored, coached, and inspired by leaders, managers, and colleagues through many programs tailored for targeted positions.
Personal concerns of employees are shared in a friendly environment that respects each other's development. ACB also provides good infrastructure and facilities for the employees.
In general, the relationship between employees and ACB is a partnership, closely connected to creating proud achievements.
Achievements & Impact
In recent years, the rapid development of technology has led to the emergence of Fintech companies which have directly or indirectly threatened the operations of banks. To catch up with the development of technology, ACB has been focusing on building its technology infrastructure and attracting new talents in the IT field. In addition, ACB holds an innovation contest every year to identify new ideas/initiatives that can be applied in practice.
Another challenge was the uncertainty of the Covid-19 pandemic which had a significant impact on the economy in general, and the banking sector in particular. ACB always controls asset quality by maintaining the NPL at the lowest level in the industry and proactively accruing provisions for bad debt. In addition, the Board of Management closely follows the current situation and responds to market instabilities promptly and flexibly.
Future Direction
Given fierce competition in the market and the various statutory requirements for capital, risk management, social responsibilities, etc., ACB needs to develop action plans to improve itself in terms of capital, renovation of business models, provision of innovative products and services suitable for customers, service quality, and customer experiences.
From 2019 to 2024, ACB has set annual targets including total assets increasing by 15%, credit by 15%, deposits by 15%; profit before tax from 12% to 20%, and NPL ratio under 2%.
In recent years, the rapid development of technology has led to the emergence of Fintech companies which have directly or indirectly threatened the operations of banks. To catch up with the development of technology, ACB has been focusing on building its technology infrastructure and attracting new talents in the IT field. In addition, ACB holds an innovation contest every year to identify new ideas/initiatives that can be applied in practice.
Another challenge was the uncertainty of the Covid-19 pandemic which had a significant impact on the economy in general, and the banking sector in particular. ACB always controls asset quality by maintaining the NPL at the lowest level in the industry and proactively accruing provisions for bad debt. In addition, the Board of Management closely follows the current situation and responds to market instabilities promptly and flexibly.
Future Direction
Given fierce competition in the market and the various statutory requirements for capital, risk management, social responsibilities, etc., ACB needs to develop action plans to improve itself in terms of capital, renovation of business models, provision of innovative products and services suitable for customers, service quality, and customer experiences.
From 2019 to 2024, ACB has set annual targets including total assets increasing by 15%, credit by 15%, deposits by 15%; profit before tax from 12% to 20%, and NPL ratio under 2%.